Ref. 20927 IT Technical Support - Balvanera CABA

Description

Job Summary: We are seeking an IT Technician with skills in diagnosing and resolving hardware and software issues for on-site and client-based technical support. Key Highlights: 1. Technical incident resolution for hardware and software 2. Remote desktop tool operation 3. Excellent presence and customer interaction Ref. 20927 IT Technical Support / Balvanera CABA IT Technician with knowledge in diagnosing and resolving hardware and software issues. Support tasks will be performed both within the company premises and at our clients’ facilities (including CABA and Greater Buenos Aires). » Resolution of hardware technical incidents, including desktops, notebooks, printers, and active and passive network components » Resolution of software technical incidents, including Microsoft Windows operating system, office suite, and antivirus software » Proficiency in remote desktop tools (RDP, TeamViewer, VNC, AnyDesk, etc.) » Repair and maintenance of inkjet and laser printers » Execution of data and electrical cabling » Component repair in the company’s laboratory Interpersonal Skills » Excellent presence and customer interaction » Service-oriented attitude » Proactivity » Problem-solving ability Technical Skills Mandatory Requirements » Solid knowledge of Windows operating systems » PC component assembly and repair » LAN network configuration » Minimum 1 (one) year of verifiable experience in similar positions » Valid driver’s license with at least 1 year of validity Desired Requirements » Experience in data and electrical cabling » Inkjet and laser printer repair experience » Microsoft certifications (MCITP, MCTS, MCSA), Cisco certifications (CCNA), or equivalent » Residence within C.A.B.A. Work Location: Balvanera CABA – Province of Buenos Aires – Argentina. Residence Location: Areas near the workplace. Schedule: Monday to Friday, 9 a.m. to 6 p.m. -Requirements- Minimum Education: Tertiary 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, technologies, information, it