### **Billing and Collections Specialist** **Part\-Time \| 20 hours per week** **Schedule:** 9:00 AM \- 1:00 PM PST **Apply using this link:** https://operationsarmy.com/application #### **About the Role** We are seeking a **Billing and Collections Specialist** to manage our invoicing, payment tracking, and collections processes with accuracy and professionalism. The ideal candidate is detail\-oriented, highly organized, and skilled in maintaining positive client relationships while ensuring timely collections and accurate financial reporting. #### **Key Responsibilities** * Generate and send invoices through **QuickBooks**, ensuring all details are accurate and complete. * Track payments and manage customer collections by sending reminders and following up on outstanding balances. * Maintain and update financial records and payment statuses in **HubSpot**. * Reconcile accounts, process refunds, and investigate or resolve billing discrepancies. * Collaborate with internal teams to ensure smooth billing operations and effective client communication. * Prepare and present regular reports on collections, outstanding invoices, and account statuses. #### **Qualifications \& Skills** * Experience with **Basecamp**, **VoIP**, and **QuickBooks** * Strong understanding of **invoicing and collections processes** * Excellent **written and verbal communication skills** for customer follow\-ups * High attention to detail and accuracy in financial record reconciliation * Proficiency in **Excel/Google Sheets** for financial tracking and reporting * Ability to **work independently**, prioritize tasks, and meet deadlines * Strong follow\-up skills and professional communication **Apply using this link:** https://operationsarmy.com/application