




Summary: Trafilea is seeking a Creative Design Specialist for Retention to lead email marketing creative ecosystem and retention-driven experiences, leveraging creativity, performance thinking, and AI. Highlights: 1. Shape retention-driven experiences for millions of customers 2. Combine creativity, performance thinking, and AI-powered workflows 3. Lead design and execution of email marketing campaigns #### **About Trafilea** Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands. With over $1B\+ in cumulative revenue, 12M\+ customers, and 500\+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose\-driven, digitally native brands. We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint. #### **Why Trafilea** We’re a tech\-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast. We build and scale our own brands. We invest in AI and automation like few others in eCom. We test fast, grow fast, and help you do the same. Be part of a dynamic, diverse, and talented global team. 100% Remote, USD competitive salary, paid time off, and more. #### **Job Responsibilities** At Trafilea, design is not just about aesthetics—it’s about **driving retention, engagement, and revenue**. As a Creative Design Specialist for Retention, you’ll take ownership of the **email marketing creative ecosystem and retention\-driven experiences**, designing assets that directly impact how millions of customers interact with our brands. You’ll combine **creativity, performance thinking, and AI\-powered workflows** to elevate how we communicate, retain, and grow our customer base. * Lead the design and execution of **email marketing campaigns** from concept to delivery * Create high\-performing assets for **retention initiatives (email, landing pages, collections)** * Define and improve **design guidelines, workflows, and best practices** for retention * Collaborate with marketing, data, and product teams to align design with performance goals * Design **user\-centered landing pages** with strong UI/UX principles * Generate innovative concepts that improve **engagement and retention metrics** * Ensure **brand consistency** across all retention touchpoints * Provide feedback, coaching, and direction to elevate team output * Continuously explore and implement **AI tools and automation** to improve speed and scalability * 5\+ years of experience in design, with strong focus on **email marketing or retention** * Proven experience in **e\-commerce, UI/UX, and digital production** * Advanced proficiency in **Photoshop, Illustrator, and Figma** * Strong understanding of **email design systems and customer journey touchpoints** * Ability to manage multiple projects in fast\-paced environments * Strong problem\-solving mindset with attention to detail * Fluent in English You’re not just a designer—you think in **systems, performance, and customer lifecycle**.


