




Job Summary: We are seeking a 360° Manager for Santander Argentina, focused on customer service, digital advisory services, and achieving commercial objectives at the branch. Key Highlights: 1. Comprehensive role involving customer service and digital advisory services at the branch. 2. Professional development within a global team with growth opportunities. 3. A culture that values diversity, teamwork, and proactivity. 360° Manager Country: Argentina At **Santander Argentina**, we aim to support people in their progress, revolutionizing the local industry and driving transformation to **become the best digital bank with branches.** How do we achieve this? By working as a team, challenging the business, valuing and promoting diversity, and leveraging technology as a driver to build the **most comprehensive ecosystem of products**, tailored to our customers’ needs. **Do you want to be part of this story and leave your mark?** We’d like to let you know that, within our team, **we are looking for** a **360° Manager** for the **Puerto Madryn** branch. **Key responsibilities will include:** * Greeting, serving, and appropriately referring customers entering the branch. * Indirectly contributing to the branch’s NPS objective. * Achieving and supporting individual and branch commercial objectives. * Providing advisory services and guidance to customers on using digital tools, terminals, and ATMs from Area 24. * Promoting the use of automated banking among customers. **Requirements to thrive in this role:** * Completed or ongoing tertiary/university studies. * Proactivity and autonomy. * Empathy and approachability with customers. * Results orientation, demonstrated through problem-solving and management capabilities. * Interpersonal and teamwork skills. * Flexibility to adapt to various business environments and scenarios. **What do we value in people as part of our \#CulturaSantander?** We seek individuals who embrace change as an infinite source of opportunities and drive it collaboratively and collectively, integrating diverse and interdisciplinary perspectives, with a global mindset. Individuals who can create and foster environments characterized by active listening and open communication, ensuring maximum agility for projects while always keeping customers in mind. We deeply believe that people’s talent is the fundamental key to this challenge—and that if such talent is diverse, our achievements will be even greater. Moreover, we are **Risk Pro**: every person in the organization manages risk, which is part of our culture and a key element for the sustainability of our business. Working at Santander means... *Being part of a global team* *with offices worldwide and development opportunities.* *Learning every day* *: discounts on training, languages, universities, and a learning platform fully available to you.* *Enjoying work-life balance* *:* *15 business days of vacation, flexible scheduling, and a birthday day off.* *Taking care of your health and wellbeing* *: an exclusive Swiss Medical health insurance plan for you and your immediate family, an in-house medical center at our corporate building, a special fertility and prevention program, and 50% reimbursements on medications, among others.* *Experiencing life as a customer* *with preferential rates on our products (fixed-term deposits, loans, MEP dollar purchases, safe deposit boxes, etc.) and exclusive reimbursements at supermarkets and gas stations.* *Accessing* *exclusive daily discounts* *: Arcor, Club de Beneficios, Samsung, Molinos, and many more.* *Events and celebrations* *in our offices.* *Special occasion gifts* *: points credited on special occasions, redeemable for a wide catalog of experiences and products (birthdays, weddings, year-end, etc.).* **If you require any reasonable accommodation, please specify it in your application so we can implement it.**


