### **About Us** Super Speciosa is a leading e\-commerce brand in the herbal supplement space, offering high\-quality kratom products to thousands of customers every month. We are a fast\-growing, mission\-driven D2C brand focused on transparency, compliance, and exceptional customer experiences. As our operations scale, we’re expanding our digital team to support a stronger, more optimized Shopify ecosystem that keeps our storefront performing at its best. ### **Position Overview** We are looking for a highly skilled **Shopify Virtual Assistant** with deep Shopify expertise, strong technical understanding, and proven experience managing, optimizing, and supporting Shopify stores. This role will support our marketing, product, and e\-commerce teams by ensuring the website stays up\-to\-date, error\-free, fast, conversion\-optimized, and ready for ongoing promotional campaigns. Experience in the **supplements, wellness, or regulated e\-commerce niche** is a strong plus. This is a remote, full\-time role with potential to grow into a long\-term postion. **Requirements** ### **Key Responsibilities** ### **Shopify Store Management** * Manage product listings, variants, pricing, inventory updates, and PDP/collection optimizations * Update onsite promotions: announcement bars, landing pages, pop\-ups, banners, discounts, and automation triggers * Create and maintain landing pages (Replo, theme editor, custom sections, etc.) * Monitor store performance and resolve technical issues as they arise * Collaborate with our graphic designer and marketing team for new assets and promotions ### **Technical Shopify Expertise** * Modify and update Shopify 2\.0 themes * Assist with Liquid/HTML/CSS edits for troubleshooting or customization * Integrate, manage, and troubleshoot Shopify apps (Klaviyo, ReConvert, AfterSell, tracking apps, reviews apps, etc.) * Optimize store speed, mobile performance, and UX * Support CRO audits, A/B testing setup, and data collection * Create and manage Shopify flows and automations ### **E\-Commerce Operations** * Assist with order flow checks, tracking updates, and fulfillment\-related troubleshooting * Perform data entry, maintain organized records, track SKUs, and ensure product accuracy * Prepare reports and assist in coordinating tasks with marketing, development, and customer support teams * Support B2B/wholesale setup, product uploads, and pricing updates when needed ### **Ongoing Administrative Support** * Maintain documentation for store processes and product updates * Ensure accurate implementation of promotional campaigns on Shopify * Coordinate with internal teams (marketing, product, fulfillment, dev) to ensure smooth execution ### **Required Skills** * **2\+ years proven experience managing Shopify stores** (DTC, dropshipping, or e\-commerce) * Strong understanding of **Shopify 2\.0**, sections, templates, metafields, and theme customizations * Ability to make front\-end edits using **Liquid, HTML, CSS** (basic JS is a plus) * Experience with **Klaviyo, ReConvert, AfterSell, GemPages, and other Shopify apps** * Excellent organizational skills with strong attention to detail * Ability to troubleshoot Shopify issues quickly and effectively * Strong communication skills; ability to work independently and meet deadlines * Comfortable working with technical documentation and following SOPs ### **Preferred Qualifications** * Experience in **supplements, wellness, or regulated product industries** * Familiarity with **Shopify Plus** * Understanding of **CRO principles**, mobile optimization, A/B testing, and site performance * Experience with **Shopify API**, Flow, Scripts, or advanced automation * Knowledge of basic SEO best practices (metadata, alt text, structured content) * Experience coordinating with remote teams (marketing, design, development) **Benefits** * Flexible remote work schedule * Opportunity to work with a fast\-growing D2C brand * Long\-term growth potential within our e\-commerce and marketing team * Collaborative team culture with ongoing learning opportunities * Direct involvement in improving conversion rates, UX, and site performance