Technical Support Representative (Phone Support)

Description

Job Summary: We are seeking proactive and technology-passionate professionals to join our Technical Support team, responsible for customer service, configuration, and remote troubleshooting. Key Highlights: 1. Technical training provided 2. Excellent work environment 3. Knowledge of LED screens will be valued At MULTILED, a leader in high-tech visual solutions, we continue to grow. We seek proactive and technology-passionate professionals to join our Technical Support team. Your responsibilities will include: - Providing telephone support to customers. - Configuring LED displays/digital signage. - Performing remote fault diagnosis. - Installing LED display-specific software. - Delivering software usage training to customers. What we offer: - Technical training. - Excellent work environment. Knowledge of LED screens will be valued. -Requirements- Minimum education: High school diploma 1 year of experience Skills: Fault analysis, Telephone support, Electricity, Software installation, Equipment maintenance, Technical support, Electrotechnology maintenance Keywords: technologist, technician, tech, technician, technology, technology, technologist, support, support, support, call, call center, teleoperator, telephone operator, telephonist, telephone