IT Services Proposal Manager

Description

Summary: ITC Worldwide is seeking a dynamic IT Services Proposal Manager to manage multiple projects, write and edit proposals, and contribute to knowledge management in a fast-paced environment. Highlights: 1. Opportunity to support unprecedented growth throughout the organization 2. Collaborative and autonomous proposal process with diverse teams 3. Significant contribution to continuous improvement of proposal creation **ITC** **Worldwide** is seeking a dynamic and experienced **IT Services Proposal Manager (Microsoft Stack) \- Services \& Support** * **EMEA Abuja, NG \|** **ITC field office** The IT Proposal Manager will be a Technical Writer/ Content Manager to support unprecedented growth throughout our organization. We seek a creative, strategic and well\-organized candidate that can manage multiple projects and changing priorities in a fun and dynamic work environment. The successful candidate will write and edit proposals in response to international and domestic solicitations (RFP/Ts, RFIs and RFQs). Working with an internal team of Subject Matter Experts and Capture Managers, Solicitations are analyzed to determine requirements, development of a proposal plan is created and through a collaborative and autonomous proposal process, a responsive, compliant and winning proposal is executed. Strong organizational skills are a must, as well as the ability to work with diverse teams both managerial and technical. Job is fast\-paced, interesting and collaborative. In addition to our daily proposal response output, our proposal library narrative is critical to our organization. The Proposal Writer/Manager will contribute content to the knowledge management database regularly, and contribute to marketing projects as well when required. **Job Responsibilities:** Parse and analyze new solicitations, create a proposal plan that aligns with the company proposal process * Provide writing and editing support and/or lead RFP/RFI/RFQs * Maintains and contributes to the proposal library to ensure latest product and service content is available for reuse * Edits proposals for spelling, typographical and grammatical errors; proper syntax; as well as readability, consistency and comprehension * Maintains past performance database, maps of Customers, reference letters, reports and project log : SharePoint * Significant contributor to the development and continuous improvement of the proposal creation process in collaboration with other internal colleagues **Requirements** * Three to six years of related work experience in proposal development and writing * Comfortable leading diverse groups, excellent communication skills (both written and verbal) * Strong organizational skills, ability to manage time, deadlines, taking initiative and problem solving * Expert Microsoft Word user, skillfully formats documents with extreme attention to detail and compliance. Understands style sheet creation and desktop publishing. * Readily grasp product offerings and sales strategies for proposal and quote writing * Assists with business development efforts to include opportunity research and tracking worldwide * Demonstrated excellent writing skills * Ability to surge work schedule to meet proposal schedule demands * Demonstrated expert knowledge and application of proposal industry principles, process, concepts and practices throughout the proposal development lifecycle * Applies communication and interviewing skills to gather needed information from internal and external personnel to support writing activity Develops and implements process improvements to advance proposal productivity and quality * * Prior experience in the defense industry desired, USG and International experience helpful * Intermediate Level Microsoft Excel Skill Level * Experience developing quotations, finance background * Led all aspects of proposal management for Government \& Industry International bids * Research/identification of key opportunities * Proposal or quoting experience with Microsoft Techn REQUIRED * Experience with Microsoft/SAP/NetSuite and/or other ERP software Ability to understand requirements, and influence proposal content to produce winning and compliant bids * **Desired Skills** ------------------ * Provide thought leadership and perspective for content creation and work closely with Copy Writers and ITC Practices to develop the right collateral required for digital marketing campaigns * Serve as the link between marketing and inside sales/sales to ensure proper alignment of lead flow and quality through the sales lifecycle * Work with the Outbound/Email Marketing Manager on creating and optimizing automated workflows and outbound strategy for email campaign to nurture new and existing leads **Ed Requirements** ------------------- * **MS** degree in Marketing, business administration or related field * Fully Bilingual in English and Spanish/French/Arabic/Cantonese/German **Experience to include** ------------------------- * **5\+ years** of experience in B2B digital marketing for a similar services company targeting CFOs, CIOs and high\-level executives in Finance and IT (e.g. Big Fours, Accounting Firms, Recruiting, other consulting \& outsourcing firms, software companies) * Enjoys and brings experience managing direct reports and agencies * Strong analytical skills and data\-driven thinking * Demonstrable experience leading and successfully managing digital marketing in B2B services companies * Highly creative with experience in identifying target audiences and devising content and digital campaigns that engage, inform and motivate * Up\-to\-date with the latest trends and best practices in digital marketing and Account Based Marketing (ABM) * Strong understanding of Search Engine Optimization (SEO) processes to effectively manage the performance of the in\-house Agency and SEO resources under management * Defines requirements, tasks, and resources associated with the SEO strategy * Understand on and off\-site tactics * Experience working with popular keyword and SEO tools (Google Adwords, Semrush, Wordtracker, Moz, Screaming Frog, Searchlight, Botify, Ahrefs, Search Console, etc.) * Experience working with CMSs and the building and administering of content in multiple CMS environments or platforms * Is familiar and comfortable with writing and editing content for SEO * Oversees and manages keyword research and competitive research for ITC key services * Keeps pace with SEO trends and developments (especially for North America) * Solid knowledge of web analytics platforms (Google Analytics) and understanding of tag management systems (Google Tag Manager, Tealium, or similar) * Experience in managing PPC and overall Paid Ads Programs, especially including Google Adwords, LinkedIn and Remarketing * Working knowledge of HTML * Continuous obsession with improvement and campaign optimization * Exceptional attention to detail and communication skills * High\-level of proficiency in Microsoft 365 Suite * High level of integrity, autonomy, proactiveness, and self\-motivation * Ability to deal with multiple stakeholders in different departments with competing priorities * Ability to clearly and effectively articulate thoughts through verbal, visual and written forms * Team player with a professional assertiveness, who's also open\-minded and humble * Ability to handle multiple tasks in a deadline driven environment * Excellent organizational, project and time management skills with a natural drive for process improvement * **Hubspot** experience a plus (including both CRM and marketing modules) **a plus** * Fast learner, eager to learn new systems and tact