Operations Manager

Description

Position Summary: We are seeking an Operations Manager to ensure optimal operations by coordinating resources and teams, and guaranteeing efficiency and quality in service delivery. Key Responsibilities: 1. Lead and support supervisor teams in daily management. 2. Analyze KPIs for planning and decision-making. 3. Drive operational process improvements and manage contingencies. For our client, a leading service company, we are currently searching for an "Operations Manager" to join their team. **Mission:** Ensure smooth operational functioning by coordinating resources, supervisors, and support departments through KPI monitoring and daily service management, thereby ensuring efficiency and service quality. **Main Responsibilities:** * Lead and support the Supervisor team in daily service management. * Analyze operational indicators and data for planning and decision-making. * Plan staffing, coverage, and operational resources according to each service's requirements. * Develop and monitor management reports and metrics. * Collaborate closely with various support departments. * Identify deviations and drive operational process improvements. * Manage daily contingencies and operational needs. **Requirements:** * Graduates in Business Administration, Logistics, Industrial Engineering, or related fields. * Minimum 3 years of prior experience in similar roles within service companies. * Intermediate Excel proficiency. * English language proficiency (desirable). **Conditions:** * Work Location: Offices in CABA and client sites across Buenos Aires. * Working Hours: Monday to Friday, 09:00–18:00; Saturdays, 09:00–13:00. * Work Modality: 100% on-site. Salary: $1.00 per month. Workplace: On-site employment