IT Support Analyst

Description

Job Summary: We are seeking an IT Support Analyst to diagnose, classify, and document IT assets, ensuring compliance with client standards and requirements. Key Responsibilities: 1. Functional/cosmetic diagnosis and classification of IT assets 2. Secure erasure execution on storage devices 3. Generation of reports and technical documentation Grupo Abans is seeking an IT Support Analyst to diagnose, erase data from DBDs, test, and classify incoming assets according to client requirements or MSG standards, as well as objectively prepare reports for clients, documenting the actual status of the assets. Specific Technical Skills • Solid knowledge of hardware architecture (PCs, laptops; servers or networking equipment desirable). • Ability to identify and diagnose component-level failures: hard disk drives (HDD/SSD), RAM, motherboards, power supplies. • Ability to perform comprehensive functional testing (port testing, keyboard, display, battery, etc.). • Proficiency in Microsoft Excel (or Google Sheets) at basic/intermediate level for report generation Responsibilities • Perform functional diagnosis and cosmetic classification of IT assets, executing thorough tests to accurately determine operational status, identify faults, and define aesthetic condition. • Execute secure erasure on storage devices (HDD, SSD, etc.) using company-certified software. • Ensure quality and timely delivery of technical documentation (diagnosis reports, classification reports, and erasure certificates), managing adherence to operational performance indicators. • Enter accurate and precise information about client assets into authorized company systems, platforms, or media. • Other duties inherent to the position Workplace is the Ezeiza industrial park; therefore, residing nearby or having personal transportation is mandatory. -Requirements- Minimum education: University degree 2 years of experience Age: Up to 30 years old Keywords: analyst, support, apoyo, soporte, tecnologias, la, informacion, it