Sales Supervisor

Description

Job Summary: We are seeking a leader to supervise and coordinate a sales team in a Call Center, ensuring customer satisfaction and goal achievement through coaching and effective management. Key Highlights: 1. Facilitate effective communication and conflict resolution 2. Inspire and motivate the team to foster a positive environment 3. Previous experience as Sales Supervisor in a Call Center (2+ years) Primary Job Objective: * Support advisors through continuous feedback and coaching, ensuring customer satisfaction and guaranteeing achievement of established goals. * Coordinate and manage the assigned team to meet business metrics and objectives within defined performance standards, adhering to company-established policies. · Specific Competencies: · We seek a candidate with excellent interpersonal skills to facilitate effective communication, capable of delivering constructive feedback and managing conflicts. · A leader able to inspire and motivate team members, promoting a positive and collaborative work environment. · Requirements to Apply: Tertiary/University education (not mandatory) Minimum 2 years of prior experience as a Sales Supervisor in a Call Center (mandatory). On-site work, with availability to work afternoon/night shifts (12 PM to 9 PM). · Note: If applying via Computrabajo, please remember to accept the application on Genomawork so your information is fully registered.-Requirements- Minimum Education: Tertiary 2 years of experience Keywords: resident, supervisor, assistant manager, deputy manager, responsible person, coordinator, manager, captain, cambaceo, sales