Job Summary: Responsible for managing and optimizing the Amazon product catalog, with a primary focus on tracking and resolving incidents. Key Highlights: 1. Incident and open case management and tracking with Amazon. 2. New product analysis and listing, product page optimization. 3. Methodical profile, detail-oriented, and autonomous in prioritization. Catalog Specialist (Amazon) **Job Summary:** Responsible for managing and optimizing the Amazon product catalog, primarily focused on tracking and resolving open incidents with Amazon. Joins a Catalog team of approximately 2.5 people supporting ~75 accounts alongside 6 Growth Managers. **Key Responsibilities:** * Incident and open case management and tracking with Amazon (~70% of time). * New product analysis and listing. * Product page writing and optimization. * Keyword research and other catalog-related tasks. * Daily activity logging in a shared Sheet (actions taken, errors, observations). * Active participation in training sessions, contributing to progressive documentation of procedures and case studies (Catalog training is not yet fully documented). **Ideal Candidate Profile:** * Strong organizational skills and ability to consistently track multiple cases simultaneously. * Tolerance for operational processes involving incidents that require multiple attempts and follow-up over several days. * Methodical profile, detail-oriented, and autonomous in prioritization. * Prior experience in Amazon Seller/Vendor Central catalog or incident management is a plus. Experience: * Similar roles: 1 year (Preferred) Work Location: Remote
Sofía González
Indeed · HR
Sofía González
Indeed · HR
