Bilingual Scheduler / Programming Coordinator

Description

Job Summary: This Scheduler / Programming Coordinator role is critical to organization and communication, ensuring quality care and a positive work environment. Key Highlights: 1. Coordination and communication to ensure quality care 2. Participation in talent management and comprehensive support 3. Agile problem resolution in a dynamic environment **Job Offer:** Scheduler / Programming Coordinator Are you passionate about organization, human interaction, and teamwork? This is your opportunity to make a difference in people’s lives and in the experience of those providing care. **Schedule:** Monday to Friday, 11:00 AM – 8:00 PM (ART) **Location:** Buenos Aires, Mendoza, and Córdoba **Modality:** Remote **About the Role:** As a Scheduler, you will serve as the bridge between clients and caregivers, ensuring each person receives the best possible care. Your mission will be to coordinate, communicate, and guarantee that every detail flows with excellence—contributing to a positive work environment and high-quality service. **Key Responsibilities:** \- Effective communication: answer calls and address inquiries with professionalism and empathy. \- Customer service: respond promptly and courteously, managing referrals and requests. \- Coordination and organization: schedule caregivers’ daily activities, verify timesheets and records to ensure accurate payroll processing. \- Talent management: participate in interviews, candidate selection, and onboarding, delivering a positive candidate experience. \- Comprehensive support: assist with administrative tasks, marketing, and public relations. \- Problem resolution: make agile decisions in a dynamic environment while consistently upholding integrity and professionalism. **Requirements:** \- Minimum 1 year of experience scheduling medical appointments for U.S. patients \- Conversational English proficiency (B2+/C1) \- Excellent interpersonal and telephone communication skills. \- Basic knowledge of medical terminology. \- Ability to work independently, with sound judgment and strong organizational skills. \#Reclutamiento25 Employment Type: Full-time Application Question(s): * On a scale of 1 to 10, what level of conversational English do you currently have? * What is your current salary expectation in USD?