Preferred Customer Associate

Description

Summary: This position provides a one-to-one customer service experience for UPS Preferred accounts, analyzing and resolving problems, and maintaining ownership of customer situations through resolution. Highlights: 1. Analyzes and resolves customer problems for UPS Preferred accounts 2. Handles tracing and claim inquiries with excellent communication skills 3. Works with minimal supervision and ensures customer satisfaction **Antes de postularse para un puesto, seleccione su preferencia de idioma de las opciones disponibles en la parte superior derecha de esta página.** Explore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500\. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que lo ayudarán a ser mejor cada día. Sabemos lo que se necesita para llevar a UPS al mañana: personas con una extraordinaria combinación de habilidad y pasión. Si tiene las cualidades y el ímpetu para liderear equipos, hay posiciones listas para cultivar sus habilidades y llevarlo al siguiente nivel. **Descripción de puesto:** **T****ogether, we are Marken, UPS Healthcare Precision Logistics.** As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in\-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market. **Job Summary** This position provides a one\-to\-one customer service experience for UPS Preferred accounts. He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow\-ups and making outbound calls. He/She performs work with minimal supervision, analyzes and solves problems and uses excellent communication skills. **Tipo de empleado:** Permanente UPS se compromete a proporcionar un lugar de trabajo libre de discriminación, acoso y represalias.