Commercial Manager

Description

Job Summary: We are seeking a Commercial Manager for services, responsible for commercial planning, market analysis, team training, and overdue account management, with a focus on results and empathy. Key Highlights: 1. Lead commercial strategy and team development. 2. Implement effective commercial plans and market analysis. 3. Comprehensive management of overdue accounts and omnichannel communication. COMMERCIAL MANAGER FOR A SERVICES COMPANY Position to be filled: COMMERCIAL MANAGER Gender - unrestricted Residence - Olavarría Age - over 50 years old (non-exclusive) Expected salary: - Working hours: 8:00–15:30, Monday to Friday. Hard Skills. Preferably tertiary or university education: Technician or Bachelor’s degree in Business Administration Experience in personnel roles and team formation Experience in preparing periodic commercial reports (weekly, monthly, etc.) and analyzing results Experience coordinating telemarketing activities, social media, and alternative communication channels – non-exclusive Work experience related to service sectors – non-exclusive Experience in customer-centric orientation – non-exclusive Proficiency in digital tools: Microsoft Office Excel Level 2; experience using mass messaging platforms via WhatsApp – (non-exclusive); social media management – (non-exclusive) Knowledge of Marketing, Digital Marketing tools, and commercial strategies Market Analysis / segmentation / identification of commercial opportunities Knowledge of planning and managing overdue accounts across omnichannel channels (SMS / Email / traditional phone outreach / IVR / WhatsApp) Experience processing data to generate decision-making reports Develop and implement effective commercial plans The following complementary Hard Skills will be valued: Search Engine Optimization (SEO) Persuasive writing Analytical reasoning Graphic design Creative presentations Soft Skills Proactivity and results orientation Effective communication Active listening Teamwork Stress management in critical situations Flexibility in conflict resolution High level of empathy when engaging with a wide diversity of customers Responsibility and punctuality