Service Engineer

Descripción

Resumen del Puesto: Responsable de gestionar y ejecutar todas las actividades técnicas relacionadas con los servicios de campo y taller en Argentina, incluyendo inspección, puesta en marcha y optimización de sistemas. Puntos Destacados: 1. Liderazgo técnico en servicios de campo y taller en Argentina 2. Contribuye al desarrollo del negocio de servicios y objetivos de ingresos 3. Soporte técnico multifuncional a ventas, aplicaciones y calidad About ITT:: ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5\.4 billion in annual revenue. Our businesses are organized in three distinct segments, each based around our core engineering DNA: **Flow Technologies:** A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions. Our leading brands include the iconic **Goulds Pumps** (with more than 175 years of history), **Anhydro, APV, Bornemann, Bran\+Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry\-Burrell.** **Motion Technologies:** A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include **Friction Technologies, KONI** and **Axtone.** **Connect and Control Technologies:**A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include **ITT Cannon, Enidine, Aerospace Controls** and **kSARIA.** Resumen de Posición: Responsible for managing and executing all technical activities related to Field and Shop Services in Argentina, including inspection, commissioning, troubleshooting, repair supervision, warranty support, spare parts budgeting, planning of materials and resources, and pump system optimization. The position plays a strategic role in the internalization and development of the Services business, contributing directly to the 2026 revenue target of USD 1M, ensuring technical excellence, operational efficiency, safety compliance, customer satisfaction, and profitability. Provides technical assistance to Sales, Applications, Quality, Supply Chain and Planning, and supports Product Engineering when required. Responsabilidades Esenciales: 1\. Field Service \& Technical Execution * Supervision of installation, commissioning and start\-up of pumps and related components (motors, VFDs, lubrication systems, accessories, mechanical seal plans). * Perform troubleshooting, root cause analysis and resolution of pump and system failures. * Perform and analyze operating condition measurements (flow, pressure, temperature, vibration). * Interpret hydraulic curves and evaluate pump performance. * Supervise dismantling and assembly activities in field. * Supervise repair and upgrade activities performed in ITT shop, suppliers’ facilities or customer plants. * Prepare detailed technical reports for each service intervention. 2\. Planning, Budgeting and Operational Control * Prepare spare parts, materials and resource lists as input for Service budgeting. * Plan tools, logistics and manpower for field assistance. * Coordinate schedules with customers, Sales and internal departments. * Manage service documentation, reports, costs and service files. * Ensure achievement of defined Service KPIs. * Manage and maintain Service tools and equipment. 3\. Health, Safety and Compliance (ESH) * Identify health and safety risks before field/shop activities and implement necessary precautions. * Ensure compliance with ITT ESH\&S policies and customer safety standards. * Ensure proper use of PPE and completion of safety documentation. * Report unsafe conditions, incidents and near misses. * Participate in safety meetings and promote a safety culture. * Ensure compliance with ITT Code of Conduct and Ethics. 4\. Commercial \& Business Development Support * Analyze pump systems and develop proposals for improvement and optimization. * Identify sales opportunities during field service activities and provide feedback to Sales and Applications. * Provide technical support for warranty claims, including field data collection and cost analysis. * Support preparation of technical documentation and material lists associated with service orders. * Deliver technical training to customers, suppliers and ITT personnel. * Support Product Engineering during periods of low service demand. 5\. Cross\-Functional Technical Support * Provide technical assistance to Sales, Applications, Quality, Supply Chain and Planning. * Review customer specifications when required. * Support technical definition and system configuration when linked to service activities. * Assist in ERP material configuration and bill of material processes related to Services. Requisitos del Puesto: Minimum professional and educational background desired (include years of experience): Bachelor’s Degree in Mechanical or Electromechanical Engineering. Minimum 5 years of experience in Industrial Services, Production, Assembly or Field Service within rotating equipment industry. Experience in centrifugal, progressing cavity and twin screw pumps. Experience in field supervision and customer\-facing technical roles.