Product Manager

Description

Job Summary: A Product Manager who transforms acquirer market needs into valuable solutions, connecting business vision, agile execution, and cross-functional collaboration. Key Highlights: 1. Define strategy and evolution of the acquirer product portfolio. 2. Lead the product lifecycle from analysis to optimization. 3. Collaborate with cross-functional teams to deliver high-impact outcomes. **Calling all innovators – find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Product Manager**What does a successful Product Manager do at Fiserv?** A successful Product Manager at Fiserv transforms acquirer market needs into solutions that deliver value to customers, merchants, and strategic partners. By connecting business vision, agile execution, and cross-functional collaboration, they accelerate innovation, growth, and operational excellence. In this role, you’ll help design payment experiences aligned with the pace of life and with Fiserv’s mission to move money and information in a way that moves the world. Your impact will be critical to strengthening our portfolio and building trusted relationships with our customers. This position follows a 4x1 model (4 days onsite) at our Retiro offices.\- **What You’ll Do:** * Define acquirer product portfolio strategy and evolution in alignment with business priorities, market opportunities, and customer needs. * Lead the product lifecycle from analysis, design, and prioritization through launch, adoption, and continuous optimization. * Collaborate with technology, operations, sales, risk, compliance, and partner teams to ensure high-impact deliveries. * Develop functional requirements, business cases, success metrics, and go-to-market plans for new capabilities or product enhancements. * Analyze payment industry trends, commercial performance, customer behavior, and competitive moves to identify growth opportunities. * Prioritize backlog and initiatives based on financial impact, customer experience, technical complexity, and regulatory compliance. * Monitor product KPIs and recommend actions to increase adoption, revenue, efficiency, and customer satisfaction. * Communicate progress, dependencies, risks, and results to regional and global stakeholders in English and Spanish. **What You Need:** * 5 years of product management experience within acquiring, payments, payment acceptance, or fintech. * 5 years of experience defining product strategy, roadmaps, functional requirements, and initiative prioritization. * 5 years of experience in business analysis, business case development, and tracking product performance metrics. * 5 years of experience collaborating with cross-functional teams including technology, operations, risk, compliance, and sales. * 5 years of experience with acquirer product solutions such as POS, eCommerce, payment gateways, omnichannel, or merchant services. **What Would Be Ideal to Have (Desirable):** * 5 years of experience launching or scaling acquiring products in Latin American markets. * 5 years of experience with agile methodologies, backlog management, and working with product and technology squads. * 5 years of experience integrating with processors, payment networks, acquirers, payment facilitators, or technology partners. * 5 years of experience analyzing product data using dashboards, KPIs, and visualization tools. * 5 years of experience using advanced English for documentation, executive meetings, negotiation, and regional coordination. **Our Culture:** Our aspiration is to move money and information in a way that moves the world. Our goal is to deliver superior value to our customers through cutting-edge technology, purpose-driven innovation, and excellence in everything we do. **Our Values:** Our values guide how we make decisions and fulfill commitments to our customers and each other. They articulate what matters to us — what we believe is important. They guide our daily decision-making. They anchor a culture where we want to work. * Earn customer trust every day; * Create with purpose; * Inspire and achieve excellence; * Do the right thing; * Deliver on the promise of One Fiserv; Our culture, rooted in collective pride and recognition of each individual’s achievements, is visible every day through our collective social media posts \#FISVProud. **Our Benefits**: * Meal reimbursement * Top-tier health insurance plan * Life insurance * Daycare expense reimbursement * School supplies kit * Birthday day off; * Ongoing training * Internal recognition program * Employee wellness and assistance program * WellHub (Gympass) \#LI\-JL1 Thank you for considering employment with Fiserv. Please: * Apply using your legal name * Complete the step\-by\-step profile and attach your resume (either is acceptable, both are preferable). **Our commitment to Diversity and Inclusion:** Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. **Note to agencies:** Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.