**Join our team and make a difference** We are a **Swiss company with 25 years of experience**, dedicated to providing digital learning solutions to major clients around the world. Are you passionate about building strong client relationships and delivering results? We are looking for a **Customer Success Manager** to expand our market in Argentina and ensure that our clients get the most out of our solutions. As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and promoting long-term growth. If you enjoy working in a dynamic and fast-paced environment and want to make a real impact, this role is for you. **What you'll do** * Be a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs. * Lead new client onboarding: Guide clients as a goFLUENT product expert, ensuring a smooth and effective start. * Drive engagement and success: Analyze customer data, conduct business reviews, and implement strategies that improve satisfaction and ensure program success. * Identify growth opportunities: Spot possibilities for additional sales and expand client partnerships. * Promote continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions. * Share knowledge and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning. **Why you'll love this role** * **Impact and growth:** Help companies develop their team's skills while growing professionally within a global, expanding company. * **Dynamic and collaborative culture:** Join a diverse, supportive, knowledge-sharing environment where your ideas matter. * **Innovation and fast pace:** Be part of a company that embraces change and is shaping the future of digital learning. **What we're looking for** * Intermediate English (B1/B2). * Passion for customer success and relationship management. * Excellent communication and analytical skills. * High level of organization and ability to adapt to varied projects. * Proactive problem-solving with a growth mindset. * Teamwork and appreciation for collaboration and knowledge sharing. * Experience in training, e-learning, or HR solutions (SaaS) is a plus. **What we offer** * A dynamic, startup-like experience within the stability of a Swiss company with 25 years of track record. * You’ll work with major clients and learn from leading executives and visionaries in the learning and language market. * You’ll be part of an innovative organization with an international and vibrant work environment. * Comprehensive onboarding and rapid mentorship program to ensure your success. * World-class learning experience as a goFLUENT learner, with access to one of our 18 business languages. * Opportunity to work from any of our 20+ offices worldwide. * Team building activities and exciting events. * Discover more about goFLUENT in the words of our team around the world: https://www.gofluent.com/us\-en/careers/ \#LI\-Onsite