TechOps Engineer

Description

Job Summary: Join a dynamic environment to work independently, become a Subject Matter Expert, and participate in discussions to resolve operational challenges, leveraging your NOC experience. Key Highlights: 1. Dynamic environment and opportunity to grow as a Subject Matter Expert. 2. Independent work with active participation in problem-solving. 3. Interaction with various operational aspects, backed by NOC experience. Join a dynamic environment where your contributions truly shine! You will have the opportunity to work independently and become a Subject Matter Expert (SME), while actively participating in discussions that drive solutions to operational challenges. Your experience in the Network Operations Center (NOC) will be invaluable as you interact with various aspects of our operations. We are excited to see how you can make a difference in our organization! **Responsibilities:** * Configure and integrate telecommunications network elements to ensure uninterrupted operations. * Manage incident handling inquiries and provide timely resolutions. * Perform troubleshooting, fault management, and configuration management to maintain optimal performance. * Monitor Quality of Service (QoS) and Quality of Experience (QoE), detect anomalies, and implement change management actions. * Conduct impact analysis and respond to unplanned alarms or events using predefined procedures. **REQUIRED QUALIFICATIONS:** -------------------------- * Intermediate proficiency in Network Operations Center. * Minimum of 1 year of related experience. * University degree in a relevant field of study. * Advanced English **NICE-TO-HAVE QUALIFICATIONS:** -------------------------- * Advanced proficiency in troubleshooting. * Intermediate proficiency in performance management. * Expert proficiency in incident management. * Intermediate proficiency in configuration management. * Advanced proficiency in Quality of Service monitoring.