Join our support team as a **Senior ServiceNow Developer**, focusing on ITSM standard modules, Workspaces implementation, and application engine enhancements. You will address bug fixes, standard requests, and a backlog of over 100 enhancements. Apply now to contribute to innovative ServiceNow solutions that optimize client operations. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi\-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting\-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. **Responsibilities** * Fix bugs within ServiceNow ITSM modules * Implement Workspaces functionality to enhance client access * Develop and enhance applications using ServiceNow App Engine * Maintain and update the CMDB, HAM, and SAM modules * Design and create dashboards for monitoring and reporting * Collaborate with clients to gather requirements and provide solutions * Prioritize and manage a backlog of enhancements and requests * Test and deploy ServiceNow updates and customizations * Document technical specifications and processes * Provide support and training to team members and clients **Requirements** * Experience in ServiceNow development with 3\+ years * Expertise in ServiceNow CMDB, HAM, and SAM modules * Knowledge of ITSM standard modules and Workspaces implementation * Strong skills in ServiceNow App Engine development * Ability to manage and prioritize a large backlog of enhancements * Problem\-solving and analytical skills * Effective communication and collaboration abilities * English proficiency at B2 level or higher **Nice to have** * Experience with dashboard creation and customization * Familiarity with bug tracking and issue resolution processes * Certifications in ServiceNow development or administration **We offer** * Connectivity Bonus (25,000 ARS are paid with a salary receipt at the end of each month as a non\-wages concept). * Medicina Prepaga (It covers the collaborator and direct family group). * Paternity Leave (Two additional days are added to what is established by law, total of 4 days). * Discounts card. * English Training (English lessons, twice per week). * Training Program (Access to multiple customized training plans according to the needs of each role within the company). * Marriage bonus (The company doubles the allowance established by law that ANSES offers). * Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company). * External Agreements and Discounts. * Vacations: 14 calendar days a year *By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy.*