




Summary: This Senior Manager, eClinical Services role supports clinical study teams in vendor selection, assessment, onboarding, and performance monitoring, serving as a key stakeholder liaison. Highlights: 1. Support clinical study teams in vendor management 2. Serve as point person for study team stakeholders and vendors 3. Ensure service level vendor requirements are delivered with quality and speed Opportunity Details On Assignment **Manager, eClinical Services** Remote \- Argentina Job Summary * The Senior Manager, eClinical Services will support study teams in Clinical Development and Operations in support vendor selection, assessment, onboarding, and monitor performance of vendors in according to the defined strategy. * Serve as point person for study team stakeholders across the organization as well as to the relevant vendors. * Collaborates closely with colleagues across CD\&O and the broader organization to ensure service level vendor requirements are delivered while ensuring vendor scope is delivered with quality and speed. * Support and ensure vendor risk management, vendor issues management, and general guidance are maintained for all relevant vendors within the service category. Job Responsibilities * Deliver service level operational support across book of projects inclusive of portfolio level budget negotiations * Cross functional influencing and collaboration * Responsible for the delivery of "service" strategy and standards at the project level * Ensure Key Performance Indicators are managed appropriately at the service level. * POC for day\-to\-day management of stakeholders relating to study management. * Supports Study Teams as a subject matter expert for service level activities * Works directly with vendor counterparts \& levels of the vendor leadership for issue resolution. * Escalation point for study teams for ongoing issue management Job Qualifications: * Educational Background: Undergraduate degree with practical experience in a related field * Experience: 4\+ years of experience in drug development. * Extensive background in clinical trial conduct, global clinical trial operations, and a thorough understanding of the processes associated with project and study management. * Understanding of FDA regulations, Good Clinical Practice (GCP), and ICH guidelines; Experience working in process improvement * Ability to manage continuous change and complex projects * Excellent communication * Effective interpersonal skills to ensure productive collaborations


