Senior Business Analyst

Description

Summary: Seeking a Senior Business Analyst with a strong background in digital transformation, eCommerce, and CMS to drive business expansion and innovation. Highlights: 1. Lead digital transformation projects focused on eCommerce and CMS solutions. 2. Collaborate with cross-functional teams to deliver impactful projects. 3. Shape digital transformation roadmaps with focus on scalability and UX. We are on the hunt for a highly capable Senior Business Analyst with a robust track record in digital transformation projects, with a specific focus on eCommerce and Content Management Systems (CMS). This position requires working in tandem with cross\-functional teams to deliver projects with real impact that drive business expansion and digital innovation. The ideal candidate will show a proven ability to gather and interpret business requirements, develop solutions, and secure project success amid dynamic, shifting conditions. **Responsibilities** * Take the lead on analyzing and documenting business requirements for digital transformation projects, with particular focus on eCommerce platforms or CMS solutions * Connect with vital stakeholders, including internal teams, clients, and vendors, to grasp business objectives and turn them into functional and technical specifications * Carry out in\-depth process mapping, gap analysis, and solution design to enhance digital workflows, customer journeys, and business operations * Ensure ongoing alignment between business objectives and technology solutions through close collaboration with Solution Architects, developers, UX designers, project managers, and product owners * Evaluate and document current systems, processes, and data flows to uncover opportunities for improvement or automation * Direct the development of user stories, use cases, and acceptance criteria for projects operating in an Agile/Scrum environment * Contribute to and shape the roadmap for digital transformation initiatives, keeping scalability, performance, and user experience at the forefront * Conduct risk assessments and clearly relay the potential impact of changes to stakeholders * Run workshops, presentations, and meetings to gather input, align on project goals, and deliver ongoing progress reports * Support testing efforts, confirming that business requirements are satisfied through comprehensive User Acceptance Testing (UAT) and Quality Assurance (QA) **Requirements** * Bachelor's degree in Business, IT, Computer Science, or a related field (Master's degree seen as an added benefit) * A minimum of 3 years of experience working as a Business Analyst with a focus on digital transformation projects * Extensive experience with eCommerce platforms, such as SAP Commerce, Magento, Shopify, or CommerceTools * Familiarity with CMS tools, including Contentful, Contentstack, WordPress, or similar platforms * Proven experience leading requirements gathering for complex systems and generating clear, actionable specifications * Strong knowledge of Agile or Scrum methodologies, backed by hands\-on experience in an Agile project environment * Solid data analysis skills, with the ability to transform data into insights that inform business decisions * Skilled in business process modeling, BPMN, and workflow diagramming * Excellent communication and stakeholder management abilities * Experience with digital collaboration and project management tools, such as JIRA, Confluence, or Azure DevOps * Strong problem\-solving skills paired with the ability to succeed in fast\-paced environments * Good English proficiency (B2 level or higher), with experience in direct communication with customers **We offer** * International projects with top brands * Work with global teams of highly skilled, diverse peers * Healthcare benefits * Employee financial programs * Paid time off and sick leave * Upskilling, reskilling and certification courses * Unlimited access to the LinkedIn Learning library and 22,000\+ courses * Global career opportunities * Volunteer and community involvement opportunities * EPAM Employee Groups * Award\-winning culture recognized by Glassdoor, Newsweek and LinkedIn