Senior Business Analyst

Description

Summary: Seeking an experienced Senior Business Analyst for digital transformation projects focusing on eCommerce and CMS, driving business growth and digital innovation. Highlights: 1. Lead digital transformation projects in eCommerce and CMS 2. Collaborate with cross-functional teams and stakeholders 3. Drive innovation in dynamic and evolving environments We are seeking an experienced **Senior Business Analyst** with a strong background in digital transformation projects, specifically in eCommerce and Content Management Systems (CMS). This role will involve working closely with cross\-functional teams to deliver high\-impact projects that drive business growth and digital innovation. The ideal candidate will have a proven track record in gathering and analyzing business requirements, defining solutions, and ensuring successful project delivery in dynamic and evolving environments. **Responsibilities** * Lead the analysis and documentation of business requirements for digital transformation projects, with a focus on eCommerce platforms or CMS solutions * Collaborate with key stakeholders, including internal teams, clients, and vendors, to understand business objectives and translate them into functional and technical specifications * Conduct detailed process mapping, gap analysis, and solution design to enhance digital workflows, customer journeys, and business operations * Ensure alignment between business goals and technology solutions by working closely with Solution Architects, developers, UX designers, project managers, and product owners * Analyze and document existing systems, processes, and data flows, identifying opportunities for improvement or automation * Drive the creation of user stories, use cases, and acceptance criteria for projects within an Agile/Scrum environment * Support and help shape the roadmap of digital transformation initiatives, ensuring scalability, performance, and user experience are optimized * Perform risk assessments and clearly communicate the potential impact of changes to stakeholders * Facilitate workshops, presentations, and meetings to gather feedback, align on project goals, and provide ongoing updates * Contribute to testing phases, ensuring business requirements are met through comprehensive User Acceptance Testing (UAT) and Quality Assurance (QA) **Requirements** * Bachelor's degree in Business, IT, Computer Science, or a related field (Master's degree is a plus) * A minimum of 3 years of experience as a Business Analyst with a focus on digital transformation projects * Strong experience with eCommerce platforms, such as SAP Commerce, Magento, Shopify, or CommerceTools * Familiarity with CMS tools, including Contentful, Contentstack, WordPress, or similar * Proven ability to lead requirements gathering for complex systems and create clear, actionable specifications * Solid understanding of Agile or Scrum methodologies, with experience working in an Agile project environment * Strong data analysis skills, with the ability to translate data into insights that support business decisions * Proficiency in business process modeling, BPMN, and workflow diagrams * Excellent communication and stakeholder management skills * Experience with digital collaboration and project management tools, such as JIRA, Confluence, or Azure DevOps * Strong problem\-solving skills and the ability to thrive in fast\-paced environments * Good English proficiency (B2 level or higher), with experience in direct communication with customers **We offer** * International projects with top brands * Work with global teams of highly skilled, diverse peers * Healthcare benefits * Employee financial programs * Paid time off and sick leave * Upskilling, reskilling and certification courses * Unlimited access to the LinkedIn Learning library and 22,000\+ courses * Global career opportunities * Volunteer and community involvement opportunities * EPAM Employee Groups * Award\-winning culture recognized by Glassdoor, Newsweek and LinkedIn