Senior Business Analyst

Description

Summary: Seeking a Senior Business Analyst for digital transformation projects, specializing in eCommerce and CMS, to collaborate with cross-functional teams and drive business growth. Highlights: 1. Spearhead analysis and documentation for digital transformation projects 2. Engage with critical stakeholders to translate objectives into specifications 3. Drive project success within dynamic, ever-changing environments We are searching for a highly skilled Senior Business Analyst with extensive background in digital transformation projects, with particular emphasis on eCommerce and Content Management Systems (CMS). This position calls for collaboration with cross\-functional teams to deliver impactful projects that promote business growth and digital innovation. The ideal candidate will demonstrate a strong history of gathering and analyzing business requirements, crafting solutions, and driving project success within dynamic, ever\-changing environments. **Responsibilities** * Spearhead the analysis and documentation of business requirements for digital transformation projects, concentrating on eCommerce platforms or CMS solutions * Engage with critical stakeholders, including internal teams, clients, and vendors, to understand business objectives and turn them into functional and technical specifications * Execute detailed process mapping, gap analysis, and solution design to strengthen digital workflows, customer journeys, and business operations * Keep business goals and technology solutions in sync by working closely with Solution Architects, developers, UX designers, project managers, and product owners * Assess and document current systems, processes, and data flows to spot opportunities for improvement or automation * Steer the creation of user stories, use cases, and acceptance criteria for projects within an Agile/Scrum setting * Support and influence the roadmap for digital transformation initiatives, ensuring scalability, performance, and user experience remain a priority * Perform risk assessments and effectively communicate the potential impact of changes to stakeholders * Host workshops, presentations, and meetings to collect feedback, align on project objectives, and provide regular status updates * Aid during testing phases, ensuring business requirements are met through rigorous User Acceptance Testing (UAT) and Quality Assurance (QA) **Requirements** * Bachelor's degree in Business, IT, Computer Science, or a related area (Master's degree viewed as a bonus) * At least 3 years of experience as a Business Analyst with an emphasis on digital transformation projects * Significant experience with eCommerce platforms, such as SAP Commerce, Magento, Shopify, or CommerceTools * Working familiarity with CMS tools, including Contentful, Contentstack, WordPress, or comparable platforms * Demonstrated ability to lead requirements gathering for complex systems and produce clear, actionable specifications * Solid understanding of Agile or Scrum methodologies, with practical experience in an Agile project setting * Strong data analysis skills, with the ability to turn data into insights that support business decision\-making * Proficient in business process modeling, BPMN, and workflow diagrams * Strong communication and stakeholder management skills * Experience with digital collaboration and project management tools, such as JIRA, Confluence, or Azure DevOps * Strong problem\-solving abilities and the capability to thrive in fast\-paced environments * Good English proficiency (B2 level or higher), with a background in direct communication with customers **We offer** * International projects with top brands * Work with global teams of highly skilled, diverse peers * Healthcare benefits * Employee financial programs * Paid time off and sick leave * Upskilling, reskilling and certification courses * Unlimited access to the LinkedIn Learning library and 22,000\+ courses * Global career opportunities * Volunteer and community involvement opportunities * EPAM Employee Groups * Award\-winning culture recognized by Glassdoor, Newsweek and LinkedIn