Lead Business Analyst

Description

Summary: Seeking an experienced Lead Business Analyst with deep expertise in Insurance P&C, focusing on commercial and specialty lines, to drive prompt engineering and business rule creation for a Submission Management Platform. Highlights: 1. Lead Business Analyst in Insurance P&C, commercial & specialty lines 2. Expertise in AI prompt engineering and business rules 3. Collaborate with stakeholders on Submission Management Platform We are seeking a highly experienced Lead Business Analyst with deep expertise in the Insurance Property \& Casualty domain, spanning commercial and specialty lines beyond standard commercial property. The ideal candidate will be a strong communicator, fluent in AI prompting, and able to work US Eastern Time hours with some overlap with Europe. You will play a critical role in the Submission Management Platform, collaborating with business and technical stakeholders to drive prompt engineering, business rule creation, and documentation. **Responsibilities** * Collaborate with the client on incoming items, offering feedback on prioritization and ensuring alignment with project leadership * Develop a strong understanding of the client's business and product landscape, including insurance workflows and requirements * Review and analyze submission documents to identify patterns that inform prompt creation * Apply best practices in AI prompt engineering to extract data elements from submission emails * Translate business requirements into clear, actionable prompts and business rules * Clarify requirements with business partners at the client within the defined scope * Create, revise, and maintain business rules and detailed user stories related to prompt engineering and business logic * Develop placeholders for technical user stories to support comprehensive planning and prioritization * Take ownership of documentation, user stories, and knowledge transfer related to business logic and prompt engineering * Set up and manage boards and teams in Azure to track work and assignments * Support QA and development teams with business context and subject matter expertise, bridging knowledge gaps in insurance topics * Guide business partners through UAT, analyzing, clarifying, and answering business\-related questions * Organize and facilitate stand\-ups, partnering with the Delivery Manager to provide status updates to the client * Assist with production deployment runbooks and Wiki documentation related to business processes * Provide first\-response triage for production issues, acting as the primary point of contact for business teams * Create Change Control Board (CCB) requests with detailed business context * Conduct post\-production validation and communicate release notes to business users * Provide ongoing production support **Requirements** * A minimum of 5 years of relevant experience * At least one year of experience leading and managing teams * Deep knowledge of the insurance value chain, particularly from submission through policy issuance, including quoting and binding * Knowledge of specialty products, especially Excess lines such as Excess Casualty, Professional Liability, Medical Liability, and Products and Contractors * Ability to facilitate and lead requirement gathering sessions * Skilled at building relationships with key business stakeholders * Experience with user story elaboration, backlog refinement, and prioritization, acting in a product owner capacity * Experience working with development teams to define and deliver end\-to\-end features * Ability to define acceptance criteria for user stories and collaborate with QA teams to test features * Experience providing first\-level operational support to business users and underwriters across various segments * Experience monitoring Teams channels for production issues and performing initial triage * Fluency in AI prompt engineering and related best practices * Exceptional communication and stakeholder management skills * Proficiency in creating user stories, business rules, and supporting documentation * Familiarity with Azure DevOps or similar tools for work tracking and team management * Ability to support QA, UAT, and production processes using business expertise * English proficiency at B2 level or higher, with strong written and verbal communication skills **Nice to have** * Experience using GenAI tools for requirement management * Strong planning and organizing skills * Familiarity with Scrum practices **We offer** * International projects with top brands * Work with global teams of highly skilled, diverse peers * Healthcare benefits * Employee financial programs * Paid time off and sick leave * Upskilling, reskilling and certification courses * Unlimited access to the LinkedIn Learning library and 22,000\+ courses * Global career opportunities * Volunteer and community involvement opportunities * EPAM Employee Groups * Award\-winning culture recognized by Glassdoor, Newsweek and LinkedIn