Summary: Seeking a Lead Data Platform Operations Engineer to oversee reliability, security, performance, and cost management of a global enterprise data platform with 8/5 operational support. Highlights: 1. Oversee reliability and security of a global enterprise data platform 2. Drive continuous improvement and operational excellence 3. Support infrastructure-as-code and configuration-as-code practices We are looking for a **Lead Data Platform Operations Engineer** to join our team. In this position, you will oversee the reliability, security, performance, and cost management of our global enterprise data platform. You will play a crucial role in delivering 8/5 operational support as part of a follow\-the\-sun 24x5 coverage model, ensuring our platform consistently meets the needs of business operations worldwide. **Responsibilities** * Oversee the operation and support of a secure, stable, and high\-performing enterprise data platform, including Snowflake, AWS data stack, dbt, orchestration tools, and BI/analytics platforms * Provide operational support in an 8/5 model and participate in a 24/7 on\-call rotation for urgent incidents * Set up and manage monitoring, alerting, and observability solutions to enable proactive detection and resolution of issues * Carry out platform upgrades, patching, and configuration management in accordance with security and compliance requirements * Continuously enhance system performance to adapt to evolving business needs * Apply observability frameworks to monitor infrastructure, data pipelines, and platform services * Deliver operational insights through dashboards and reporting to inform decision\-making * Identify opportunities for automation to streamline processes and reduce manual work * Drive ongoing improvements to boost platform resilience, scalability, and cost\-effectiveness * Support infrastructure\-as\-code and configuration\-as\-code practices for reliable and repeatable operations **Requirements** * Minimum of 5 years’ experience in professional software engineering roles * At least one year of experience leading and managing technical teams * Direct experience managing cloud\-native data platforms, with a strong background in Snowflake * Proficiency in AWS cloud infrastructure, with a focus on operations, automation, and cost control * Hands\-on experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, ELK, or CloudWatch * Knowledge of Infrastructure as Code tools like Terraform, Pulumi, or Ansible, and best practices in configuration management * Solid understanding of networking, security, and compliance in cloud\-based environments * Strong analytical and problem\-solving skills with a proactive, service\-driven mindset * Ability to operate effectively in a global support environment with on\-call duties * Excellent communication and collaboration skills for working with engineering, data, and business stakeholders * Commitment to driving continuous improvement and operational excellence * English language proficiency (written and spoken) at B2\+ level or higher **Nice to have** * Experience with FinOps frameworks and cloud cost optimization practices * Background working in regulated industries such as pharmaceuticals, healthcare, or finance, with a focus on compliance * Familiarity with modern data stack tools like dbt, Dagster, Airflow, ThoughtSpot, Tableau, or Power BI * Understanding of Site Reliability Engineering (SRE) concepts and methodologies * Experience with Databricks, BigQuery, or comparable data platforms