Process Quality Analyst

Description

Job Summary: This role supports Manufacturing departments to ensure the quality of the production process and final product. Key Highlights: 1. Manages customer complaints and coordinates with Manufacturing departments. 2. Prepares and disseminates informational bulletins to the dealer network. 3. Plans, executes, and manages process audits. Job Description Process Quality Analyst Requisition ID: 4292 Job Location: Córdoba \- Argentina Category for Job Posting: Manufacturing Job Type for Job Posting: Full Time* **About Us** ------------ Innovation. Sustainability. Productivity. This is how we are paving new paths in our mission to sustainably advance the valuable work of producers and builders worldwide. With a growing global population and increasing pressure on resources, our products are essential to feeding and sheltering the world. From developing solutions powered by alternative energy sources to precision technologies that enhance productivity, we are creating innovations that deliver real impact — and all of this is possible thanks to people like you. If you are excited about growing professionally as part of a global, collaborative team, this is the place for you. Develop your career. Build your future! Join a global leader in the agricultural and construction sectors, passionately innovating to improve the efficiency and success of our customers. We know innovation does not happen without collaboration. That’s why at CNH Industrial, everything we do is done as a team — always going above and beyond to deliver our best for our customers. **Job Purpose** --------------- Support plant Manufacturing departments to ensure the quality of the production process and final product, guaranteeing compliance with defined standards. **Key Responsibilities** ------------------------ * End-to-end management of dealer and customer complaints (DQR): analysis of reports, coordination with Manufacturing departments, definition and follow-up of action plans, and coordination of dealer visits when indicator impact requires it. * Preparation and dissemination of informational bulletins to the dealer network of each brand, ensuring accurate communication of relevant changes to products manufactured at the plant. * Development, analysis, and presentation of quality indicators for various organizational levels: plant management, manufacturing, local management, and reporting to Brazil. * Planning, execution, and management of plant process audits (PCPA), including report preparation, definition of action plans, and follow-up on implementation. * Support to Manufacturing Engineering in developing PFMEAs and lead development and implementation of associated Process Control Plans. * Ensure validity and proper management of calibration for control equipment used on plant production lines. * Manage and execute quality training activities, training operators on critical production process operations. * Maintain, update, and develop quality indicator platforms (Power BI), ensuring data reliability and availability. * Monitor, update, and track implementation of standard quality tools defined by CNH. **Experience Required** ----------------------- * 5 years of experience in manufacturing production processes, with quality knowledge. * Experience leading teams. * Experience in indicator management, process audits, and data analysis. * Advanced proficiency in Office tools (Excel and PowerPoint). * Intermediate proficiency in SAP. **Preferred Qualifications** ---------------------------- * Bachelor’s degree in Industrial Engineering or related field ( **mandatory** ). * Advanced proficiency in English ( **mandatory** ) **What We Offer** ----------------- At CNH, we understand that the best solutions emerge from the diversity of experiences and skills of our people. Here, you’ll have the opportunity to develop your career, pursue your passion, and contribute to building a better future. To support our employees, we offer a benefits package that includes: * Medical coverage for you and your family * Subsidized cafeteria Among other category-specific benefits.