Help Desk

Description

Job Summary: We are seeking a Help Desk Operator for a migration project, with a focus on user support, ticket management, and issue resolution. Key Highlights: 1. Dynamic role in handling technical requests 2. Basic technical support and user administration 3. Valued skills: problem-solving and organization Job Description: Novatium is looking for a **Help Desk Operator** to join a migration project. Contract duration is approximately 2 months. The position targets organized, solution-oriented candidates with strong willingness to work in dynamic environments, collaborating with support teams and internal users. **Work Location:** Pilar. **Work Mode:** 100% On-site. **Working Hours:** Monday to Friday, 9 AM to 6 PM. **Main Responsibilities:** * User support and assistance * Ticket management * Basic technical support * User administration * Documentation. **Valued Skills:** * Customer orientation * Effective communication * Problem-solving * Working under pressure * Organization and follow-up * Analytical ability **Education Requirements:** * Ideal candidates are students of Computer Science or related fields. If you are interested in developing your career in a dynamic environment focused on handling technical requests, we invite you to apply!