Provider Supervisor

Description

Job Summary: This Provider Supervisor role, based in Córdoba, leads the comprehensive management of providers, combining team leadership, network development, and territorial operational vision with high autonomy. Key Highlights: 1. Strategic role with direct impact on operations. 2. Offers high autonomy and territorial management. 3. Opportunity for development in leadership and negotiation. The Provider Supervisor role is performed from Córdoba, focusing on leading the comprehensive management of assigned providers, ensuring coverage, service quality, and operational efficiency. It combines team management, provider network development, and territorial operational vision. It is a strategic role with direct operational impact, offering high autonomy and territorial management, direct interaction with key business stakeholders, and opportunities for development in leadership and negotiation. We seek a candidate with leadership skills and the ability to develop teams, strong results orientation, negotiation skills, problem-solving abilities, operational vision and business judgment, as well as change management and innovation capabilities. The candidate’s industry background is not critical; what matters is the ability to manage relationships, negotiate, and operate effectively in the field. Responsibilities Lead and develop the Provider Executives under your supervision. Coordinate zone-based work, especially in interior regions, promoting autonomy and territorial knowledge. Support field management when necessary. Comprehensively manage the provider portfolio within your zone (active, potential, and critical providers). Identify coverage needs, develop new providers, and optimize the existing network. Ensure service levels aligned with business standards. Evaluate and negotiate commercial terms with providers (fees, contractual conditions). Guarantee cost efficiency without compromising service quality. Analyze network performance indicators and propose improvement actions. Identify process optimization opportunities and implement improvements. Coordinate proper service distribution to ensure operational efficiency. Liaise with internal departments (operations, billing, administration). Supervise compliance with quality policies and standards. Requirements Completed secondary education (mandatory) (Mandatory) Tertiary/university education (desirable) Experience in provider, supplier, or service management (desirable) Profiles from logistics, services, operations, or territorial management are valued Prior experience leading teams (mandatory) (Mandatory). -Requirements- Minimum education: Tertiary 3 years of experience Willingness to travel: Yes Keywords: resident, supervisor, assistant manager, responsible person, coordinator, manager, captain