Analyst, Product Development

Description

Summary: Seeking a Product Operations Analyst to support the development, launch, and enhancement of digital value-added services across web and mobile experiences in a global environment. Highlights: 1. Work on customer-facing digital products in a global environment 2. Coordinate cross-functional initiatives with various teams 3. Opportunity to thrive in an innovative company culture We are seeking a **Product Operations Analyst** to support the development, launch, and continuous enhancement of digital value\-added services across web and mobile experiences. This role offers the opportunity to work on customer\-facing digital products in a global environment, partnering with teams across Product Management, UX, Marketing, Legal, Compliance, Operations, and Technology. ### **Key Responsibilities** * Support the definition, implementation, and launch of new digital products and services. * Coordinate cross\-functional initiatives involving UX, Marketing, Technology, Legal, Compliance, and Operations teams. * Gather, document, and manage business and product requirements throughout the product lifecycle. * Contribute to customer journey design and digital experience improvements across web and mobile platforms. * Track project milestones, dependencies, risks, and launch readiness activities. * Support product performance analysis through reporting, customer feedback, and operational insights. ### **Qualifications** * Bachelor’s degree in Business, Marketing, Information Systems, Product Management, or a related field. * 1–3 years of experience in Product Analysis, Business Analysis, Product Operations, Product Coordination, or similar roles. * Experience supporting digital products, online customer experiences, web platforms, SaaS solutions, e\-commerce, or mobile applications. * Strong stakeholder management, communication, and organizational skills. * Ability to manage multiple priorities in a dynamic, fast\-paced environment. * Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and Word. * Familiarity with AI\-powered productivity tools such as Copilot, ChatGPT, Claude, or similar solutions. * **Advanced conversational English or bilingual English proficiency is required.** Preferred Qualifications * Experience working within Agile or Scrum environments. * Exposure to UX research, customer journey mapping, or digital experience optimization. * Experience supporting global or multi\-market product initiatives. * Familiarity with Figma or similar collaboration and design tools. **Helping People Thrive in a Connected World** Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com . **What’s the culture like at Assurant?** Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way . **Company Overview** Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender\-placed insurance products, and other specialty products. **AI and Biometric Usage** Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI\-enabled technology, automated decision making, and biometric information. **Equal Opportunity Statement** Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. **Job Scam Alert** Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords.