Operational Administrative Assistant - with experience and references.

Description

Job Summary: Administrative and operational management of technical service, coordinating tasks, customer follow-up, and resolution of issues. Key Responsibilities: 1. Customer complaint management and follow-up. 2. Scheduling coordination for field technicians. 3. Customer service and internal coordination. The position involves administrative and operational management of technical service, focusing on task coordination and customer follow-up. Main responsibilities include: * Customer complaint management and follow-up * Scheduling coordination for field technicians * Work order entry and tracking * Customer communication via email and WhatsApp * Monitoring pending tasks and completed jobs * Organizing and updating information in systems and spreadsheets * Tracking interventions and closing jobs * Internal coordination with the technical team Organizational ability, task follow-up, and operational issue resolution are required.-Requirements- Minimum education: High school diploma 2 years of experience Skills: Team management, Microsoft Excel, Organization, Follow-up, Coordination, Customer service Keywords: administrative, operative, operativo