Technical Support Analyst

Description

Job Summary: We are seeking a proactive Electronic Technician with strong interpersonal skills to provide technical support to customers and internal staff, manage documentation, and conduct training. Key Responsibilities: 1. Comprehensive technical support to customers (telephone, email, in-person, and WhatsApp) 2. Content creation for technical manuals and training 3. Focus on product quality and teamwork Work Location: Ciudadela – Buenos Aires Work Schedule: Monday to Friday, 8:00 to 17:00 hs We are looking for someone with: - Graduated Electronic Technician (mandatory) - 2 years of experience in similar positions (mandatory) - Basic/intermediate English knowledge - Advanced PC skills - Networking knowledge - Proactive attitude - Strong interpersonal skills - Willingness to work in a team - Product quality orientation - Residing in nearby areas Tasks to be performed: - Customer technical support and assistance (telephone, email, in-person, and WhatsApp) - Internal technical support - Technical documentation management - Content creation for technical manuals and customer documentation - Conducting training sessions . -Requirements- Minimum Education: Tertiary 3 years of experience Age: between 18 and 60 years Keywords: analyst, apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist