Junior Technical Support

Description

Job Summary: We are seeking a Junior Technical Support professional to provide technical assistance to users, ensuring the proper functioning of equipment and systems in a dynamic environment. Key Highlights: 1. Excellent work environment 2. Continuous training and learning 3. Opportunities for growth within the IT area Job Description: **Junior Technical Support** ========================== **Location:** CABA **Apply Now** **About the Position** ------------------- We are looking for a Junior Technical Support professional to join our team in CABA. The candidate will be responsible for providing technical assistance to users, ensuring the proper functioning of equipment and systems in a dynamic environment. **Responsibilities** --------------------- * Provide first-level technical support to users * Diagnose and resolve hardware and software issues * Install and configure PCs, laptops, and peripherals * Provide basic network support (connectivity, WiFi, VPN) * Manage user accounts (onboarding, offboarding, permissions) * Log, track, and close support tickets * Perform preventive maintenance on equipment **Requirements** -------------- * Currently studying or graduated from Systems, Computer Science, or related fields * Basic knowledge of Windows (mandatory) * Basic networking knowledge: IP, DNS, and connectivity * Remote support experience * Proficiency with Office tools * Strong communication skills and user orientation * Proactive attitude and eagerness to learn **Preferred Qualifications** --------------- * Prior technical support experience * Knowledge of Active Directory * Experience with ticketing tools * Basic technical English **We Offer** ------------- * Excellent work environment * Continuous training and learning * Opportunities for growth within the IT area * Convenient location in CABA **I Want to Apply**