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Job Summary: The Installation Supervisor leads and guides installation teams, acting as a change agent to improve communication and efficiency. Key Highlights: 1. Lead and guide installation teams to improve efficiency. 2. Support and contribute to continuous process improvement initiatives. 3. Develop in-depth knowledge of the requirements for each project. General Description: **WHO WE ARE** ================= AVI\-SPL is a digital enablement solutions provider that transforms how people and technology connect—to enhance experiences, create new value, and empower organizations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services. Our highly certified experts and innovation leaders share a vision of helping people work smarter and live better. Our success begins with our people; therefore, we foster a workplace environment that drives a culture of belonging and inclusion—enabling us to grow and thrive together.**WHAT YOU WILL DO** ================ The **Installation Supervisor** is responsible for leading, guiding, and supervising the office’s installation teams. This role may have between 5 and 10 direct reports and will support the Operations/Installation Manager, while also serving as a field-based change agent to improve communication, project execution, and overall efficiency of Installation Technicians.**Daily Responsibilities** ----------------------------- * Provide support for all types of technical escalations originating from the field team and collaborate with other team members to resolve them when necessary. * Conduct quality control inspections during and after installation and commissioning, reporting findings to project teams and management. * Perform pre-installation technical surveys when required. * Coordinate and manage installation activities, including all related third-party or subcontracted work on projects. * Develop in-depth knowledge of each project’s requirements and objectives—including contractual, technical, scheduling, construction coordination, materials, personnel, and scope of work. * Support and contribute to continuous process improvement initiatives. * Demonstrate AV installation tasks—including, but not limited to, cable pulling, cable termination, and equipment mounting. * Read and interpret electronic schematics and architectural drawings. * Travel to various job sites as needed. * Guide and develop Installation Technicians through their respective development and learning plans. * Perform additional tasks, responsibilities, and projects as needed to support the team and organization—adapting flexibly to shifting priorities and goals. **Things to Consider** ------------------------------ * AVI\-SPL reserves the right to modify work hours and location as necessary. Schedules may vary according to client requirements and may include travel to different locations to support accounts. * This position is primarily performed at client sites and may involve environments similar to construction sites. **WHAT WE LOOK FOR** =================== **Essential Requirements** ----------------------------- * Ability to implement and manage installation team activities—including recruitment, training, task scheduling, and application of best practices. * Ability to lead a cohesive team, align management expectations, and develop talent to foster a collaborative, team-oriented environment. * Ability to steer the team toward shared strategic objectives and ensure efficient deadline adherence. * Proven experience leading or significantly contributing to operational initiatives with a results-driven focus. * Knowledge of basic audio, video, and control system signal flow. * Familiarity with audiovisual (AV) or other electromechanical systems. * Excellent strategic thinking and structured problem-solving skills. * Outstanding verbal and written communication skills. * Ability to multitask and adapt to changing priorities. * Skill in managing conflict and maintaining strong working relationships with individuals at all organizational levels. * Proactive, self-motivated individual capable of working independently while ensuring timely delivery. * Ability to safely and efficiently use hand and power tools. * Valid driver’s license and driving record meeting AVI\-SPL standards. * Completed high school diploma or equivalent. **Desired Qualifications** ------------------------ * Active OSHA 30\ certification. * Bachelor’s degree in Business Administration or related field. * Knowledge and experience in construction or project management theories and best practices. * Ability to perform basic programming and troubleshooting on control systems and DSP processors. * Extensive experience developing and implementing business processes and optimizing operations.
