Summary: The IP Data Analyst I provides full service and administrative support for trademark prosecution or IP rights maintenance, handling correspondence and coordinating with attorneys. Highlights: 1. Provide full administrative support for IP matters 2. Coordinate and process IP-related correspondence 3. Manage and prioritize workload independently The IP Data Analyst I will provide a full service for the trademark prosecution process or maintenance of clients' IP rights, using IP systems that have been and may occasionally be deployed. The role\-holder will provide full administrative support in processing IP\-related correspondence, issuing instructions to correspondent law firms, and fulfilling other duties as required ensuring the smooth and efficient handling of clients undertaken by IPSU (Intellectual Property Support Unit). **Main responsibilities:** * Coordinate, analyze, and process incoming correspondence relating to straightforward IP matters received from Baker McKenzie offices, IP clients, and additional global law firms * Create records and coordinate IP matter work plans to relevant IP attorneys based on new instructions received from IP clients and Baker McKenzie managing offices * Identify key deadlines and update global records with accurate and consistent data at a given specific trademark stage either prosecution or renewal * Docket and review actions (i.e. e\-docket) relevant to the client's trademark portfolio management * Update IP records and process renewal instructions based on agreed procedures and processes * Assist in communicating via email with internal colleagues and global clients * Manage own workload by allocating work items based on order of priorities. * Perform record\-auditing of the client's portfolio during intake or when necessary * Manage all documents received by post, including: + Claiming of documents package from the GSM Admin Team + Scanning and processing of documents + Shipping of documents to the clients * Process billing reference\-related requests e.g. matter number creation, matter staffing, matter name change, running of conflict check, etc. * Participate in the implementation and execution of the agreed initiatives and action items in the business plan and other business improvement programs * Perform other tasks and activities as may be occasionally assigned by the Management Team or leaders **Skills and Experience:** * A bachelor’s degree with strong academic credentials * Experience in Intellectual Property (IP) matters isa plus * Knowledge/experience in data visualization tools such as Tableau * Proficient in using Microsoft Word, Excel, Outlook, and Internet * Good analytical and comprehension skills * Good written and spoken English communication skills * Able to handle multiple tasks while maintaining great accuracy, consistency, and quality in data entry and administrative work * Able to prioritize and work independently with limited supervision * A strong commitment to delivering outstanding client service * Team player, with a pleasant and positive approach to a sometimes heavy workload * Able to establish and maintain an effective working relationships * Exceptional work ethic, personal and professional integrity * Willing to work outside normal business hours when necessary **Reports to:** Team Leader/Supervisor **Position type:** Center Services **Development framework:** Business Support