BI Analyst

Description

Job Summary: Konecta is seeking a BI Analyst in Buenos Aires to drive innovation in transforming data into actionable insights, supporting strategic decisions through data analysis and visualization. Key Highlights: 1. Opportunity to innovate and transform data into useful information 2. Being key in strategic decision-making 3. Growing, innovating, and making a real impact on the business Konecta is a leading company providing digital customer management services and solutions. It employs over 120,000 professionals working across 30 languages in approximately 26 countries. Konecta delivers end-to-end solutions covering the entire customer lifecycle, with an integrated omnichannel and digital offering designed to improve process efficiency and support service evolution—spanning customer experience, process reengineering consulting, cutting-edge digital technologies, and customer operations (Front and Back Office), among others. Central to this journey has been Konecta’s ability to respond to market evolution by strongly investing in technology—establishing multiple tech hubs focused on automation, robotic process automation (RPA), digital services, Big Data, and Artificial Intelligence. The company pursues sustainable business growth by implementing management practices grounded in profitability, quality, ethics, transparency, diversity, and equal opportunity—minimizing environmental impact and contributing to community development. Headquartered in Madrid, Konecta generates global revenues of €2 billion and serves over 500 clients, including leading companies in telecommunications, energy, banking, automotive and mobility, e-commerce, and retail. · Job opportunity in Buenos Aires At Konecta, we value diversity and believe every individual is unique—and that creates value for our customers! We are looking for a BI Analyst to join our team! If you’re eager to innovate and play a pivotal role in transforming data into useful information, this is your place! As a BI Analyst, you will be responsible for collecting, analyzing, and visualizing data to support strategic decision-making. What will you do? Data cleansing and normalization to ensure data quality, consistency, and integrity—guaranteeing report reliability. Designing, developing, and maintaining periodic reports for monitoring business-critical KPIs. Managing continuous updates and optimization of existing data models and dashboards to enhance performance and usability. Training and supporting internal teams on proper use of BI dashboards and efficient utilization of CRM data. Creating and maintaining detailed documentation of tasks, processes, data models, and BI best practices to ensure seamless knowledge sharing. · What do you need for this role? Power BI experience with over 3 years creating and managing interactive dashboards. (Mandatory) Strong advanced Excel skills with experience in data analysis and reporting. The following qualifications are valued (desirable): Proficiency in Microsoft Dynamics 365, including ETL processes and system enhancements. Experience with cloud database engines (e.g., Snowflake; Azure; AWS, among others). Experience with SQL Server databases. Knowledge of No-Code tools for process optimization, with hands-on experience on no-code platforms. Ability to present reports clearly and effectively to both internal teams and clients. Basic English language proficiency (Desirable) Availability: Monday–Friday, 9 AM–5 PM Work Modality: Hybrid (2 days onsite, 3 days remote) Benefits: Health insurance benefits Immediate training Internal growth opportunities Wellness Program: Discounts on meals, movies, clothing, appliances, gyms, travel, and more. This is your moment to grow, innovate, and make a real impact on the business! If you’re ready for the challenge, apply now and take the next step in your career. Join our team and elevate your career to the next level!. -Requirements- Minimum education: University degree 3 years of experience Keywords: analyst