**Job Offer Description** ---------------------------- The CSE is located within the INTEDYA International Network of Offices and reports directly to the Associate Director (DOA), and indirectly to the Project Management Officer (PMO) or Operations Manager (for technical functions), and to the assigned Office Mentor from the International Headquarters (TI) for commercial and technical activities. **Functions** ------------- **Commercial Area (dedication - 75%):** * Direct phone prospecting to generate business meetings and Sofidya demonstrations. Conduct meetings with decision-makers for software contracting such as Sofidya. * Preparation, presentation, follow-up, and closing of proposals. * Coordination of events (*Competitive Breakfasts, Talks, and Conferences*) with the support of the office's Associate Director and commercial team for mass promotion of Sofidya. **Technical Area (dedication – 25%):** * Proper execution of assigned projects (PROJECT QUALITY) through strict adherence to the current INTEDYA methodology and use of designated tools. * Development of long-term relationships with assigned companies by increasing contracted INTEDYA services. * Record and report all actions carried out with current or potential clients, as well as transmit all information provided by the client, both explicitly and implicitly. * Proper execution of assigned projects (always related to Sofidya) through strict adherence to the current INTEDYA methodology and use of designated tools, with a clear emphasis on additional service sales. * Planning and development, following guidelines and recommendations from the Commercial Tutor (TC) and supported by the office's Associate Director, of demand generation activities. * Report, record, and communicate all actions performed with current or potential clients, as well as convey all information provided by the client, both explicitly and implicitly. **Responsibilities** --------------------- * Meeting established performance indicators in commercial, technical, and mass activity areas (Competitive Breakfasts, Talks, and Conferences). * Comply with operational policies outlined in Operational Manuals, Procedures, Technical Instructions, and similar documents applicable to the position. * Fulfill established activity, management, and results indicators defined in this document. * Train and acquire solid knowledge of the organization and its products by actively participating in and benefiting from training programs offered. * Record in the organization’s information systems all details of performed or planned activities carried out during job duties. * Promptly report via designated channels any incident, inconsistency, or issue that could affect the quality or image of INTEDYA's services. **Education and Knowledge** ----------------------------- * Bachelor's degree, Diploma, and/or Engineering degree. * Basic knowledge of Management Systems. * Master's/Diploma/Specialization program or equivalent in ISO 9001 Management Systems. * Advanced user-level proficiency in office and communication software such as Microsoft Office, Windows, Outlook, Internet browsers, etc. * Knowledge and proactivity in using computer applications and technology. **Experience** --------------- Prior experience participating in tasks related to management systems (team responsible for maintenance, auditing, or training) within an organization. **Soft Skills** --------------- * Extroverted personality in personal interactions with clients and strong interpersonal communication skills. * Commercial aptitude and attitude. * Analytical thinking (connecting problems with solutions and alternatives). * Client-facing positioning and leadership (towards Senior Management). * Ability to deliver talks and presentations to audiences at various levels. * Strong interest and ambition for economic, professional, and hierarchical growth. * Interest in acquiring new knowledge. * Personal organization and discipline. Prior experience in management system-related tasks (maintenance, auditing, or training teams) is valued. **Contract** ------------ **Vacant Position:** Sofidya Expert Consultant