HUB Agent

Description

Job Summary: Responsible for managing and coordinating operational and documentary processes for export shipments, ensuring compliance with regulations and quality standards. Key Responsibilities: 1. Manage and validate export shipment documentation 2. Coordinate proper shipment preparation with customers 3. Monitor shipment status and report deviations The **DHL Express Argentina Operations Department** is seeking a **Senior Hub Assistant (PM shift)** Based in **Ezeiza**, this position will be responsible for managing and coordinating the operational and documentary processes of export shipments, ensuring compliance with customs regulations, quality standards, and established service timelines. Provide professional customer service, guaranteeing correct preparation and dispatch of international shipments. ### **YOUR RESPONSIBILITIES** * Manage and validate required documentation for export shipments. * Verify compliance with customs and regulatory requirements according to the destination country. * Coordinate with internal and external customers for proper shipment preparation. * Record and update export information in relevant operational systems. * Ensure correct classification, labeling, and dispatch of shipments. * Monitor shipment status and report deviations or incidents. * Maintain constant communication with operational teams, customer service, and customs authorities. * Comply with internal policies, security procedures, and compliance guidelines. ### **WHAT YOU BRING** * Completed secondary education (mandatory); studies in International Trade, International Business, or related fields (desirable). * Minimum 1 year of experience in export processes, logistics, or international trade. * Basic knowledge of customs documentation and export regulations. * Proficiency in operational systems and IT tools. * Attention to detail and ability to manage multiple processes simultaneously. * Customer service skills and effective communication abilities. * Ability to meet established deadlines. ### **CONNECTING PEOPLE, IMPROVING LIVES