Help Desk - Beccar

Description

Job Summary: We are looking for a technology-passionate Help Desk professional to join the IT team and ensure the proper functioning of systems and equipment. Key Highlights: 1. Opportunity for professionals passionate about technology 2. You will be part of a growing team 3. You will provide technical support and ensure system functionality **Criterium is seeking a HELP DESK!** If you are passionate about technology, have experience in technical support, and want to join a **growing** company, this opportunity is for you. **Location:** Beccar **Work Mode:** On-site **Schedule:** Monday to Friday, 9:00 AM to 2:00 PM **Employment Type:** Formal employment relationship **Corporate Benefits** **What will be your challenge?** You will join the IT team, providing technical support and ensuring the proper functioning of the company’s systems and equipment: ✔ Installation, configuration, and maintenance of operating systems and applications. ✔ Formatting and updating work devices. ✔ Technical support to internal users (Levels 1 and 2\). ✔ Resolution of hardware, software, and connectivity incidents. ✔ Installation and configuration of new workstations. ✔ Basic network administration (LAN / Wi\-Fi), printers, and Internet services. ✔ Diagnosis and repair of PCs and notebooks (desirable). ✔ Automation and management of digital tasks in Monday. **Mandatory Requirements:** \- Proven experience of 1 to 3 years in technical support or help desk. \- Knowledge of Windows operating system installation. \- Basic networking knowledge (IP, routers, switches, Wi\-Fi, cabling). \- Experience in hardware maintenance (assembly and repair of PCs). \- Proficiency with productivity software (Office, web browsers, antivirus). \- Printer, camera, and peripheral configuration skills. \- Strong communication skills and user-oriented mindset. \- Autonomous, organized, and solution-driven profile. **Preferred Qualifications:** ✔ Students or graduates in Systems, Computer Science, or Electronics. ✔ Experience in SMEs or startups. ✔ Availability to handle emergencies outside regular hours (occasional). **What do we offer?** \- Excellent work environment \- Growth opportunities \- Future possibility of a hybrid work model (weekly remote work) **If you meet the requirements and wish to join a dynamic team, apply now!** We’re looking for you! Application Question(s): * In which locality are you located? Experience: * Help Desk/Help Desk: 1 year (Mandatory) Workplace: On-site employment