**Company Description** John Crane, a Smiths Group company, is a global leader in rotating equipment solutions, supplying engineering technologies and services to process industries. The company designs and manufactures a variety of products including mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of over 200 sales and service facilities in more than 50 countries. Fiscal year 2016 revenues exceeded one billion dollars (£830 million). John Crane is part of Smiths Group (www.smiths.com), a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineering components. **Job Description** The Reliability Technician is responsible for providing field support to customers in resolving recurring technical issues, failure analysis, training, advisory on seal installation, assistance plans, and predictive technical inspections at customer facilities. Roles \& Responsibilities: * Provide on-site technical assistance to customers, identifying and resolving issues with rotating equipment and mechanical seals. * Conduct field visits to evaluate equipment performance and implement preventive maintenance measures. * Support interventions on rotating equipment — plant shutdowns or equipment startups. * Utilize CBM techniques such as thermography and vibration analysis to diagnose equipment problems. * Develop and maintain strong customer relationships, ensuring high levels of satisfaction. * Prepare detailed technical reports and documentation regarding equipment condition, repairs, and region-specific contract-related activities. * Collaborate with the engineering team to improve product designs and enhance equipment reliability. * Support customer training sessions on proper equipment operation and maintenance procedures. * Support spare parts inventory management and coordinate with JC internal staff and customer personnel to ensure an efficient supply chain. * Support regional reliability management by ensuring continuity in contract execution during operational needs and/or emergencies. * Ensure compliance with safety, quality standards, and company and customer policies at JC. **What would a typical workday look like?** * Site walkthroughs and equipment condition inspections using predictive maintenance tools at customer sites, interaction with customer maintenance and reliability personnel, support during seal installations, assistance plans, and commissioning of rotating equipment. Work permits, travel. (emails, exams, activity risk assessments). * Disassembly, inspection, and condition analysis of mechanical seals received for repair. **Requirements** * **A minimum of 3 years** of experience in maintenance, failure analysis support, and repair of rotating equipment. Experience in the Oil \& Gas sector, specifically in pipelines. * Graduated as a Mechanical or Electromechanical Technician. * Knowledge of operating principles of rotating equipment such as turbomachinery, centrifugal pumps, agitators, etc. * General knowledge of production processes in the Oil \& Gas, Power Generation, OEMs, and general industry sectors. * Ability to apply predictive maintenance tools available at John Crane, such as vibration analysis and thermography. * Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) at an intermediate level. * Intermediate English level (not mandatory). * Ability to work independently and as part of a team in a fast-paced environment. * Strong problem-solving skills and ability to diagnose complex equipment issues. * Supporting activities in DockSud (customer site) and Garín (Service Center) **Additional Information** With colleagues spread across the globe, we are proud of our diversity. To foster inclusion, we administer employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-company ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. Across our organization, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most outstanding activities, individuals, and projects that best demonstrate our strengths and help drive our business forward. We announce them during our annual Smiths Day, a global celebration of all Smiths across our network. Join us to enjoy a great career with competitive compensation and benefits, while helping design a better future. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying for jobs directly through our careers website (Careers \- Smiths Group plc)