Position Summary: Customer service in equipment maintenance and emergency management, ensuring quality and safety standards, and supporting technical problem resolution. Key Highlights: 1. Experience in equipment maintenance and emergency management 2. Focus on customer service and adherence to standards 3. Opportunity to support technical problem resolution Date Posted: 2026\-02\-24 Country: Argentina Location: ARG02 : Chiclana 3345, CABA, BUENOS AIRES Education* Tertiary, Technical or Professional Degree in Electronic Engineering, Electrotechnical Engineering, Mechanical Engineering, Industrial Engineering or related fields. Experience* Minimum 1 year of experience in similar or related positions. * Ideal candidate has experience with multinational companies, in the elevator industry and/or in the service sector. Knowledge* Ideal candidate has knowledge of various electronic technologies used in the elevator industry. * Basic English proficiency. Required Competencies* Results Orientation. * Customer Orientation. * Change Management (Adaptability). * Communication and Teamwork. Responsibilities* Provide customer service for maintenance and emergency call handling (complaints) for equipment in the assigned area, ensuring compliance with the Company’s established quality and safety standards. * Execute minor repairs and T-orders (Customer Orders). * Report anomalies, required preventive or corrective work on equipment under their responsibility to their supervisor. * Submit paper-based or other format reports documenting route completion, as well as daily hour records for payment purposes. * Support resolution of required elevator technical issues. * Comply generally with the Company’s EHS and quality guidelines. * Experience in elevator installation and modernization highly desirable \#BuildWhatsNext If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2\.4 billion people every day and maintain approximately 2\.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast\-moving, high\-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people\-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us \#Buildwhatsnext!*Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.*