Job Summary: We are seeking a Quality Analyst to provide comprehensive support to the management area, ensuring the implementation and continuous improvement of the system in accordance with ISO standards. Key Highlights: 1. Strategic role in the implementation and improvement of management systems. 2. Active collaboration with all departments to generate business value. 3. Professional development in a technology expansion environment. Join JPH Lions as a Quality Analyst! JPH Lions is a young company providing comprehensive and customized technological solutions. We work with professionals from diverse fields to execute IT and technology projects that support the growth and development of companies of all structures and sizes. Our purpose is to boost our clients’ growth through process and service optimization, enhancing their competitiveness in the market. Within this context of expansion, we seek a creative and strategic profile to lead our digital communication. Job Challenge: Your mission will be to provide comprehensive support to the management area, ensuring the correct implementation, maintenance, and continuous improvement of the system under applicable ISO standards (primarily ISO 9001, while also supporting ISO 27001, 28000, 22301, and 14001). As a strategic liaison, you will actively collaborate with all departments to ensure that defined processes are not only followed but also deliver real and tangible business value. MAIN RESPONSIBILITIES AND TASKS · Maintain and update documentation for the Management System (procedures, work instructions, records). · Coordinate the implementation and/or recertification of ISO standards within the company. · Track non-conformities, corrective actions, and opportunities for improvement. · Monitor compliance with procedures and records across various departments. · Actively participate in internal and external audits (preparation of evidence and on-site support). · Manage quality indicators, objectives, and reports. · Ensure information traceability in internal tools (ticketing systems or other platforms). · Contribute to continuous process improvement by adapting regulatory requirements to operational reality. · Collaborate with technical departments (IT, Infrastructure, Development) and administrative departments to align regulatory requirements with operational reality. · Report progress, deviations, and risks to the Management System Responsible. · Other administrative tasks within the department. JOB REQUIREMENTS Mandatory Requirements · Academic qualification: Completed secondary education. Graduates in Engineering (Computer Science, Industrial), Quality-related Bachelor’s or Technical degrees are preferred. · Minimum required experience: 2 years in similar quality management positions. · Specific technical knowledge: Demonstrable training in ISO standards (9001, 27001, 28000, 14001, 22301); process management and KPI handling. · Computer tools: Intermediate/advanced Excel and quality management systems. Non-mandatory (Desirable) Requirements · In-depth knowledge of Information Security Management Systems (ISO 27001). · Experience in software project management. · Knowledge of programming languages and SQL. 5. SOFT SKILLS AND COMPETENCIES · Organization: Ability to manage multiple processes and technical documentation. · Effective communication: Ability to interact with operational departments and senior management. · Proactivity and autonomy: Capacity to resolve issues with minimal supervision. · Results orientation: Focus on achieving certification standards. · Confidentiality and professional ethics: Sensitive handling of audit-related information. 6. EMPLOYMENT CONDITIONS · Working hours: Monday to Friday, 9:00–18:00. · Work modality: On-site, Monday to Friday. · Employment type: Formal employment relationship. · Office location: Villa Martelli. -Requirements- Minimum education: University degree 1 year of experience Keywords: analyst, quality, qa