Job Summary: We are seeking a Process Analyst for a growing IT and Projects team focused on innovation and continuous process improvement. Key Highlights: 1. Participate in challenging and high-impact projects. 2. Lead continuous improvement initiatives by applying methodologies. 3. Opportunities for professional growth and development. AMERICA VIRTUAL is looking for new talent · Join our team! We are a rapidly growing technology company dedicated to delivering innovative solutions alongside our clients. In this opportunity, the IT and Projects team is seeking a Process Analyst to participate in challenging and high-impact projects. We value proactivity, innovation capability, and commitment to technical excellence. If you are passionate about technology and wish to continue growing professionally, we are looking for you! Responsibilities Analyze, survey, and document current processes, identifying improvement opportunities. Design and model future processes (TO-BE) using BPMN-standard modeling tools. Lead continuous improvement initiatives applying methodologies such as Lean, Six Sigma, and Total Quality Management. Define performance indicators (KPIs) to measure process efficiency, cycle times, costs, and quality. Identify bottlenecks, rework, and operational deviations, proposing concrete solutions. Coordinate with various departments to implement and deploy new processes or improvements. Participate in organizational transformation and operational optimization projects. Prepare technical documentation and procedural manuals. Train internal teams on newly implemented workflows and methodologies. Ensure compliance with internal standards and applicable regulations. Requirements University student in final year or graduate in Administration or Engineering. Minimum 3 years of experience in similar roles, including process design and deployment. Training in Six Sigma, Lean, Total Quality, and Process Management methodologies. Proven experience with BPMN process modeling tools (BPMN certification is a plus). Competencies Teamwork Analytical ability Documentation and process management support skills Proactive personality Employee Value Proposition (EVP) Contract type: Employment relationship. Annual training plan. 100% free language courses. Workshops and continuous training. Birthday and performance recognition. Events and After Office activities. A day off on your birthday. Discounts on virtual platforms. Opportunities for professional growth and development. Additional Information Location: Microcentro, CABA. Work modality: Hybrid. Working days and hours: Monday to Friday, 9 AM to 6 PM. If you seek a dynamic environment with great opportunities, we are waiting for you! Apply now and grow together. -Requirements- Minimum education: University degree 3 years of experience Languages: Spanish, English Keywords: analyst