Junior Onsite Technical Support (23:00–07:00 at Aeroparque)

Description

Job Summary: We are seeking a proactive, customer-oriented Onsite Technical Support professional to assist users and equipment in airport environments. Key Highlights: 1. First-level technical support to internal users in airport environments 2. Diagnosis and resolution of hardware and software incidents 3. Maintenance and configuration of equipment, including PCs, notebooks, and printers We are Ecosistemas Global, a technology company that connects our clients with tailored, comprehensive, and innovative solutions. We operate in more than 15 countries, including Argentina, Chile, Brazil, Mexico, the United States, and Spain. With 30 years of experience and a multidisciplinary team of over 500 professionals, we are driven by our commitment to grow every project and client we work with. We want you to be part of this great team! What Are We Looking For? We are currently seeking an Onsite Technical Support professional to assist users and equipment in airport environments. Main Responsibilities: Provide first-level technical support to internal users. Diagnose and resolve hardware- and software-related incidents. Perform equipment maintenance and configuration tasks. Support notebooks, PCs, printers, and peripherals. Assist with basic network and telephony issues. Ensure efficient service delivery and an excellent end-user experience. Requirements: Previous experience in onsite technical support or help desk roles. Hardware knowledge (PCs and notebooks). Proficiency in Microsoft Windows and Microsoft Office. Printer knowledge. Basic knowledge of networks and telephony. Students or graduates in Systems, Computer Science, or related fields (preferred). We Are Looking For Individuals With: A proactive, organized, and self-taught profile. Analytical ability and problem-solving orientation. Strong communication skills. Excellent interpersonal skills and customer orientation. Work Modality: On-site. Schedule: Monday to Friday, 23:00–07:00. Primary Work Location: Aeroparque. Availability to occasionally attend Ezeiza Airport and offices located in Palermo. We offer excellent benefits, growth opportunities, and professional development support. At Ecosistemas, we believe diversity enriches our culture and perspectives; therefore, we actively foster an inclusive environment where every individual—regardless of origin, gender, orientation, abilities, or beliefs—is not only welcome but essential to our success. We value and respect all voices, and we invite you to join our team, where inclusion is a fundamental pillar of our values. -Requirements- Minimum Education: Tertiary years of experience Willingness to Travel: Yes Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, junior