Senior DevOps Engineer

Description

Summary: Seeking a Senior DevOps Engineer for platform reliability, advanced troubleshooting, and automation, serving as a key escalation point for complex infrastructure and cloud issues. Highlights: 1. Lead Root Cause Analysis for major or recurring issues 2. Troubleshoot CI/CD pipeline failures and optimize toolchain 3. Plan and execute non-standard, high-risk architectural changes We are seeking a **Senior DevOps Engineer** to join our team supporting core enterprise platforms through analytical, diagnostic, and project\-based services. This role focuses on platform reliability, advanced troubleshooting, and automation, serving as a key escalation point for complex infrastructure and cloud service issues. The position requires participation in an on\-call rotation, including weekday coverage (Mon\-Fri 08:00\-16:00 EST) and weekend rotations shared with a regional counterpart to handle escalations and complex deployment issues. **Responsibilities** * Serve as the escalation point for advanced incident management, performing deep\-dive troubleshooting of infrastructure, containers, and cloud services to resolve complex or prolonged incidents * Lead Root Cause Analysis for major or recurring issues, document findings, and implement permanent corrective actions to reduce recurrence * Troubleshoot CI/CD pipeline failures, maintain infrastructure\-as\-code, and develop and optimize the CI/CD toolchain * Plan and execute non\-standard, high\-risk, or architectural changes such as cluster migrations and major upgrades * Analyze system performance, adjust resources, and tweak configurations for stability and cost optimization * Create and update Standard Operating Procedures (SOPs) and Runbooks * Conduct training sessions to share knowledge across the team * Participate in on\-call rotation, operating in stand\-by mode to acknowledge issues within agreed timeframes and actively troubleshooting to resolution when incidents arise **Requirements** * 5\+ years of relevant experience in a DevOps or Platform Engineering role * Proficiency in Windows and Linux operating system administration * Expertise in scripting with PowerShell and Bash * Background in web hosting and load balancing using IIS and HAProxy * Skills in configuration management and automation with Ansible * Knowledge of Terraform and Helm for infrastructure\-as\-code * Familiarity with RabbitMQ messaging and Active Directory * Understanding of security TLS certificates management * Competency in data platforms, including MS SQL, DWH, and PowerBI * Capability to support IoT Edge environments * Flexibility to participate in on\-call rotation, including weekend coverage * Proficiency in English at an Upper\-Intermediate level (B2\) or higher **We offer** * International projects with top brands * Work with global teams of highly skilled, diverse peers * Healthcare benefits * Employee financial programs * Paid time off and sick leave * Upskilling, reskilling and certification courses * Unlimited access to the LinkedIn Learning library and 22,000\+ courses * Global career opportunities * Volunteer and community involvement opportunities * EPAM Employee Groups * Award\-winning culture recognized by Glassdoor, Newsweek and LinkedIn