Customer Support Representative (Argentina/ North Macedonia)

Description

Summary: Join our international team as a Customer Support Representative, focusing on fostering positive client relationships by promptly and effectively assisting customers. Highlights: 1. Collaborate with a diverse international team 2. Opportunities for learning and development 3. Supportive working environment Join Our Team as a Remote Customer Support Representative in Argentina! Are you passionate about providing top\-notch customer service? Do you thrive in a dynamic environment where teamwork and adaptability are valued? If so, we'd love to welcome you aboard our international team! At Dinotech we believe in the power of excellent customer support to foster positive relationships with our clients. As a Customer Support Representative, you'll be at the forefront of our communication efforts, ensuring our customers receive the assistance they need promptly and effectively. What you’ll be doing: * Responding to customer inquiries and resolving issues via email and live chat. * Utilising internal tools to address and take ownership of customer concerns. * Collaborating with other departments to escalate and resolve complex queries. * Working closely with our diverse international team. What you’ll bring: * Exceptional written communication skills in English. * Flexibility and adaptability to work in a remote setting. * A team player mindset, eager to collaborate and support colleagues. * A passion for delivering outstanding customer service. * A willingness to learn and grow professionally. Preferred Qualifications: * Experience with Customer Service and Responsible Gaming processes and tools. * Previous experience in the gaming industry. What we offer: * Collaborative international team * Supportive working environment * Online team events * Learning and development opportunities * Competitive compensation