Customer Care Expert (m/f/d) for Exceptional Transport

Description

Summary: We are seeking a Customer Care Expert for Exceptional Transport, responsible for managing commercial relationships and coordinating shipments, resolving anomalies, and collaborating with the sales team. Highlights: 1. Responsible work in an internationally expanding company. 2. An environment that fosters innovation and continuous improvement. 3. Opportunities for training and development. IT \- Ora (Bolzano) Customer Care, Exceptional Transport 34\.000,00 € \- 40\.000,00 € gross per year To strengthen our team at our **Ora (BZ)** location, we are looking for a Customer Care Expert (m/f/d) for Exceptional Transport. ### **Customer Care Expert (m/f/d) for Exceptional Transport** **Main Responsibilities** Efficient communication regarding all aspects of shipment forms the foundation of trust-based customer relationships and will be your primary responsibility. Your duties will include: * Managing commercial relationships with customers * Proactive communication for organizing and coordinating exceptional transport shipments * Order entry and verification of successful delivery * Managing and resolving shipment anomalies, discrepancies, or delays with support from operational departments * Collaboration with the sales team * **Required Profile** GRUBER Logistics’ strength lies in its employees: reliable and autonomous individuals who prioritize teamwork. Do you identify with this? To excel in the role of Customer Care Expert (m/f/d) for Exceptional Transport, the following qualifications complement your profile: * Excellent communication and interpersonal skills * Strong organizational talent and effective time management * Flexibility and ability to manage commercial relationships * Proficiency in using PCs * Good command of Italian, English, and German * Prior experience in the transport sector We strive to make our company increasingly inclusive and to value each employee’s contribution. Please let us know if you are registered with the **Provincial Lists \- Law 68/99**. We will gladly adapt our workplace to meet your needs. **What We Offer** You will take on a responsible role within an internationally expanding company. At GRUBER Logistics, you can apply your professional expertise in an environment that fosters innovation and continuous improvement. * Annual Gross Salary (RAL): 34\.000 € \- 40\.000 € * Flexible working hours * Meal vouchers * Opportunities for training and development **About Us** ============= GRUBER Logistics is a multinational company operating in the transport and logistics sector. Founded in 1936 by Josef Gruber, the company has grown steadily ever since, evolving today into an industrial group headquartered in Ora (BZ), South Tyrol, led and managed by the Gruber family’s third generation. With 60 locations across Italy, Europe, and Asia, GRUBER Logistics employs 2,400 people across six operational areas, offering a broad range of services: full-load transport, partial-load transport, exceptional transport, air and sea freight, logistics, and industrial relocation. **Contact Person** ----------------------- Ludovico Anderloni