Leads Intake Specialist

Description

Summary: Hacking Immigration Law, LLC seeks a remote Sales/Leads Intake Specialist to engage clients, qualify cases, manage pipelines, and ensure a positive client experience. Highlights: 1. Engage potential clients and explain legal services 2. Conduct structured consultations to understand immigration needs 3. Build trust with vulnerable populations through empathetic communication **Hacking Immigration Law, LLC is looking to grow. We're in search of a REMOTE** **Sales/ Leads Intake Specialist. Applicants must be fluent in English. Applicants will receive real\-world experience, exceptional training and valuable exposure to the inner workings of a busy immigration firm.** **If you are interested in our REMOTE Sales / Leads Intake Specialist** position**, please submit your application indicating your interest, and relevant work experiences.** Applications will be reviewed on a continuous basis. **RESPONSIBILITIES** **Client Engagement \& Sales** * Handle inbound and outbound calls, texts, and online inquiries from potential clients * Conduct structured consultations to understand immigration needs and case eligibility * Clearly explain legal services, process expectations, and pricing * Convert qualified leads into retained clients by closing sales * Follow up persistently with warm and cold leads to maximize conversion rates **Intake \& Case Qualification** * Gather and accurately document client information in CRM (e.g., Salesforce) * Identify appropriate case types (asylum, family petitions, removal defense, etc.) * Flag urgent or complex cases for attorney review * Ensure all required intake data is complete and compliant before handoff **Pipeline \& Performance Management** * Maintain an organized pipeline of leads and follow\-ups * Meet or exceed KPIs such as: * Conversion rate * Revenue generated * Response time * Follow\-up consistency * Track and update all activities in CRM in real\-time **Client Experience** * Deliver empathetic, culturally sensitive communication * Build trust with vulnerable populations **QUALIFICATIONS** * 1–3\+ years of **sales experience** (high\-ticket or consultative sales preferred) * Strong closing skills with a proven track record of meeting targets * Excellent verbal and written communication skills (English required; Spanish highly preferred) * Ability to handle high call volume and multitask in a fast\-paced environment * Strong organizational and CRM skills **Preferred** * Experience in immigration law or legal intake * Experience working with immigrant communities * Familiarity with Salesforce or similar CRM systems **Compensation** * $800 USD base salary \+ CIP commission **Work Environment** * Fully remote position * Must have a quiet, professional workspace and reliable internet **BENEFITS** Flexible Schedule Competitive salary Opportunities for professional growth Team meetings in a supportive atmosphere **Hours:** \- Monday\-Friday: 8:00 am\-4: 30 pm Central Time \- Saturday: Closed. \- Sunday: Closed. **Office Location:** Remote Post for St. Louis, MO Job Types: Full\-time, Contract Pay: Up to $920,029\.31 per month Application Question(s): * Why work for an Immigration Law Firm? (Must answer in English) Education: * Bachelor's (Preferred) Experience: * immigration: 1 year (Preferred) * Sales: 2 years (Required) Language: * English (Required) Work Location: In person