**English–Spanish Review Manager (Remote)** =========================================== **Employment Type:** Contractor (Long\-term) **Location:** LATAM (Remote) **Schedule:** **5 days/week — Saturdays and Sundays required** (2 days off during the week) **Compensation:** Base salary \+ performance commissions Our client, a fast\-growing vacation rental management company, is looking for a **English–Spanish Review Manager** to join their team. This role is perfect for someone that likes travelling and has strong sales and communication skills who enjoys talking to people and can consistently turn great guest experiences into 5\-star reviews. You’ll be calling, messaging, and following up with guests after their stay, turning great experiences into great reviews. **Responsibilities** -------------------- * Contact guests shortly after their stay via calls and messages. * Request reviews in a friendly, persuasive, and structured manner. * Use sales, negotiation, and active listening skills to motivate guests to submit 5\-star reviews. * Follow up with guests who haven't left a review. * Handle any concerns with empathy and escalate issues when needed. * Track review metrics across platforms (Airbnb, Vrbo, Google, etc.). **Requirements** ---------------- * **Fluent in English and Spanish** (spoken and written). * Strong **sales** , **negotiation** , and **communication** skills. * Friendly, confident, and persuasive personality with high emotional intelligence. * Organized, proactive, and able to manage a high volume of outreach. * Comfortable working on **weekend shift (Saturday \& Sunday)** . * Experience in customer service, sales, or hospitality is a plus. * Previous experience in vacation rentals/Airbnb operations is a bonus. **Compensation \& Benefits** ---------------------------- * **Base salary \+ attractive commissions** based on performance and review conversion. * Long\-term contractor role. * 100% remote.