Description
Summary:
Seeking a customer service representative for the Payments Team LATAM to provide support, document payments, and assist with data entry and research.
Highlights:
1. Provide top-quality service in all customer interactions
2. Apply knowledge of processes to resolve issues/problems
3. Support recording and processing payments for various transactions
* Customer service representative to provide support for Payments Team LATAM
* Search for Proof of Payments in Banks System and provide the documentation to suppliers and internal clients.
* Responsible for documenting payments and ensuring customer service related to payments in different geographies within Latin America
* Provide support recording and processing payments for bills, taxes and other transactions, having into account Accenture internal Policies to be in compliance.
* Assists in data entry and research in various systems and tracking tools. Applies knowledge of processes and related systems to assist to resolve issues/problems (standard and non\-standard).
* Seeks advice and escalates issues when faced with tasks/problems outside the scope of the work
Qualifications:
* English Advanced (written and spoken)
* Student of Finance, Economics, Business Administration (Nice to have)
* Proactive and results seeker
* Provide a top\-quality service in all customer interactions
* Good judgement, decision making and excellent communication skills