Summary: Seeking a proactive Customer Service Representative to support the Payments Team LATAM, focusing on documenting and processing payments while ensuring top-quality service and compliance. Highlights: 1. Provide support for Payments Team LATAM 2. Document and process payments, ensuring compliance 3. Deliver top-quality service in all customer interactions * Customer service representative to provide support for Payments Team LATAM * Search for Proof of Payments in Banks System and provide the documentation to suppliers and internal clients. * Responsible for documenting payments and ensuring customer service related to payments in different geographies within Latin America * Provide support recording and processing payments for bills, taxes and other transactions, having into account Accenture internal Policies to be in compliance. * Assists in data entry and research in various systems and tracking tools. Applies knowledge of processes and related systems to assist to resolve issues/problems (standard and non\-standard). * Seeks advice and escalates issues when faced with tasks/problems outside the scope of the work Qualifications: * Advanced English and Portuguese (written and spoken) * Student of Finance, Economics, Business Administration (Nice to have) * Proactive and results seeker * Provide a top\-quality service in all customer interactions * Good judgement, decision making and excellent communication skills
Sofía González
Indeed · HR
Sofía González
Indeed · HR
